| Serial Number | 76237049 |
| Word Mark | SMARTISSUE |
| Filing Date | Wednesday, April 4, 2001 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, September 5, 2014 |
| Registration Number | 2811109 |
| Registration Date | Tuesday, February 3, 2004 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, August 6, 2002 |
| Goods and Services | computer software, namely computer software for use in computer systems management that automates the resolution and management of support and service requests in computing environments, and for use in connecting users to the Internet |
| Pseudo Mark | SMART ISSUE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, September 5, 2014 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, October 27, 2003 |
| First Use In Commerce Date | Monday, October 27, 2003 |
| Party Name | CONSONA CRM INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | INDIANAPOLIS, IN 46240 |
| Party Name | SUPPORTSOFT, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | REDWOOD CITY, CA 94063 |
| Party Name | SUPPORTSOFT, INC. |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | REDWOOD CITY, CA 94063 |
| Party Name | Support.com, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Redwood City, CA 94063 |
| Party Name | Support.com, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Redwood City, CA 94063 |
| Event Date | Event Description |
| Wednesday, December 28, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, September 5, 2014 | CANCELLED SEC. 8 (10-YR)/EXPIRED SECTION 9 |
| Wednesday, March 5, 2014 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, April 3, 2013 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, February 16, 2011 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, June 2, 2010 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, August 25, 2009 | REGISTERED - SEC. 8 (6-YR) ACCEPTED |
| Monday, August 17, 2009 | ASSIGNED TO PARALEGAL |
| Wednesday, August 12, 2009 | TEAS SECTION 8 RECEIVED |
| Friday, July 24, 2009 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, July 24, 2009 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, July 15, 2009 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, July 8, 2009 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, January 27, 2009 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, January 27, 2009 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, June 5, 2007 | CASE FILE IN TICRS |
| Tuesday, February 3, 2004 | REGISTERED-PRINCIPAL REGISTER |
| Monday, December 8, 2003 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Friday, December 5, 2003 | ASSIGNED TO EXAMINER |
| Tuesday, November 25, 2003 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, November 25, 2003 | USE AMENDMENT FILED |
| Tuesday, November 25, 2003 | TEAS STATEMENT OF USE RECEIVED |
| Friday, November 7, 2003 | EXTENSION 2 GRANTED |
| Wednesday, October 29, 2003 | EXTENSION 2 FILED |
| Wednesday, October 29, 2003 | TEAS EXTENSION RECEIVED |
| Tuesday, May 20, 2003 | EXTENSION 1 GRANTED |
| Tuesday, April 15, 2003 | EXTENSION 1 FILED |
| Tuesday, April 15, 2003 | TEAS EXTENSION RECEIVED |
| Tuesday, October 29, 2002 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Thursday, September 26, 2002 | PAPER RECEIVED |
| Tuesday, August 6, 2002 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 17, 2002 | NOTICE OF PUBLICATION |
| Tuesday, April 30, 2002 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, March 22, 2002 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, February 4, 2002 | FINAL REFUSAL MAILED |
| Tuesday, November 6, 2001 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, June 20, 2001 | NON-FINAL ACTION MAILED |
| Thursday, June 14, 2001 | ASSIGNED TO EXAMINER |