| Serial Number | 98075436 |
| Word Mark | SMARTCUSTOMER |
| Filing Date | Friday, July 7, 2023 |
| Status | 688 - NOTICE OF ALLOWANCE - ISSUED |
| Status Date | Tuesday, November 26, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, October 15, 2024 |
| Goods and Services | Downloadable software in the form of a mobile application used to access guides and reviews of businesses and websites; downloadable software in the nature of a mobile application used to access a searchable database of websites and businesses; downloadable software for uploading, manipulating, storing and sharing photographs, graphics, video, and other multimedia over the internet; downloadable software application for accessing a website where users can access and post star ratings, reviews, rankings, votes, and recommendations on businesses, products, online services, and websites; downloadable software application for purchasing products and services from businesses; downloadable software application utilizing artificial intelligence (AI) to provide business information and recommendations; Downloadable software in the form of a mobile application for businesses to manage and promote customer reviews of their company and products across multiple sites, channels, and search engines; Downloadable software in the form of a mobile application for businesses to analyze reviews left by customers for businesses and their products or services. |
| Goods and Services | Online electronic bulletin boards and forums for transmission of messages and photos among computer users in regards to businesses and websites; providing online chat rooms, instant messaging services, and electronic bulletin boards; Providing online forums, namely, providing an online community forum for users to share text, audio, video, entertainment content, or information, to form virtual communities, and to engage in social networking; Telecommunications services for providing multiple-user access to a global computer network; Telecommunication services, namely, transmission of voice, data, graphics, images, audio and video by means of telecommunications networks, wireless communication networks, and the Internet. |
| Pseudo Mark | SMART CUSTOMER |
| Goods and Services | Providing an online interactive website featuring ratings, reviews and recommendations posted by users concerning business organizations, service providers, and other resources, for commercial purposes; Providing consumer and business information with and without artificial intelligence (AI), namely, rankings, ratings, reviews, and recommendations relating to business organizations, service providers, and other companies via a global computer network; Provision of an interactive website where users can post reviews and recommendations on products and services of others for commercial purposes; Provision of an interactive website for compiling ratings and reviews of businesses and service providers, for informational and commercial purposes; Providing reviews of goods and services to consumers for commercial purposes; Providing consumer product and service recommendations via a website; Online computer services, namely, providing a website that offers the exchange of consumer and business information related to third party opinions of the goods and services of companies; Providing an online searchable database featuring consumer and business-submitted information related to businesses; Providing online directory information services featuring consumer and business-submitted information related to businesses; Providing online resources featuring consumer and business-submitted information related to businesses; Providing online resources to consumers via an online website, featuring advice of third-party consumers and relevant experts, for commercial purposes; Promoting the goods and services of others by providing an online commercial information directory on the Internet; Business services, namely, provision of an online platform featuring tools for managing the online business reputation of businesses; Business management and business administration, namely, analysis, evaluation, comparison and consultancy with regard to companies, including companies' service levels; Providing reviews and ratings of commercial goods and services, for commercial purposes; providing access to interactive databases for transmission of consumer and business-submitted messages among computer users and subscribers concerning businesses and their products. |
| Goods and Services | Computer services, namely, providing search engines with and without artificial intelligence (AI) for obtaining guides, information, and reviews of businesses and websites via computer networks and global information networks; provision of Internet search engines; providing online non-downloadable software featuring software for creating databases of user created ratings, reviews, rankings, votes, and recommendations on businesses, products, online services, and websites; providing online non-downloadable computer software for uploading, manipulating, storing and sharing photographs, graphics, video, and other multimedia over the internet; computer services, namely, creating an online community for registered users to participate in discussions, get feedback from other users, and form virtual communities; providing online non-downloadable computer software for purchasing products and services; software as a service (SaaS) services featuring computer software for accessing, browsing, and searching online databases; platform as a service (PaaS) services featuring computer software for accessing, browsing, and searching online databases; software as a service (SaaS) services featuring computer software for accessing, monitoring, tracking, searching, saving, and sharing information on topics of general interest, businesses, and websites; platform as a service (PaaS) services featuring computer software for accessing, monitoring, tracking, searching, saving, and sharing information on businesses and websites; online non- downloadable software for purchasing products and services from businesses; software as a service (SaaS) services featuring computer software for use as an application programming interface (API); platform as a service (PaaS) services featuring computer software for use as an application programming interface (API); Online non-downloadable computer software as a service (SaaS) featuring software for businesses to manage and promote customer reviews of their company and products across multiple sites, channels, and search engines; Providing online non-downloadable software featuring business tools for collecting, monitoring, managing, distributing, publishing, and analyzing reviews and other insights gained via customer feedback. |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 7, 2023 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 7, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 7, 2023 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, August 7, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | GGL Projects, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Redwood City, CA 94065 |
| Party Name | GGL Projects, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Redwood City, CA 94065 |
| Event Date | Event Description |
| Tuesday, July 11, 2023 | NEW APPLICATION ENTERED |
| Monday, August 7, 2023 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, March 18, 2024 | ASSIGNED TO EXAMINER |
| Monday, April 1, 2024 | NON-FINAL ACTION WRITTEN |
| Monday, April 1, 2024 | NON-FINAL ACTION E-MAILED |
| Monday, April 1, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, May 24, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, May 24, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, May 24, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, July 1, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, July 16, 2024 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Tuesday, July 23, 2024 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Monday, July 29, 2024 | NON-FINAL ACTION WRITTEN |
| Monday, July 29, 2024 | NON-FINAL ACTION E-MAILED |
| Monday, July 29, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, July 31, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, July 31, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, July 31, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, August 14, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, September 25, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, October 15, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 15, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 26, 2024 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |