| Serial Number | 79391894 |
| Word Mark | SIDEKICK |
| Filing Date | Wednesday, November 8, 2023 |
| Status | 653 - SUSPENSION LETTER - MAILED |
| Status Date | Friday, March 14, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Downloadable computer software for assisting managed services providers to provide customer service, for summarizing, translating, triaging, and resolving customer support tickets, for tracking customer sentiment, for answering questions in real time using answer repositories, for generating emails to customers, and for integration with third-party software platforms to provide the foregoing features, all of the foregoing in the field of professional services automation and professional services administration; downloadable computer software for administration of computer networks; downloadable computer software for providing a database in the field of business enterprise report processing to upload business report data, provide statistical analysis, and produce business proposals and quotes; downloadable computer software for managing business enterprise functionality, including business enterprise software for messaging, database management, and for connecting network users; none of the aforementioned goods being in the field of health |
| Goods and Services | Provision of multiple-user access to the internet, namely, to information on the internet concerning the development and generation of computer software for use in businesses as well as the functions and application of such business software; provision of access to electronic sites, namely, to an interactive website or a computer database on the global computer network for searching and retrieving information, data, websites and resources available on computer networks; provision of multiple user access to global computer information networks for the transfer and dissemination of a wide range of information; provision of access to global computer networks; telecommunications services, namely, provision of access to remote or cloud based computing infrastructure via the Internet and private and virtual private network connectivity; providing access to electronic sites in the nature of bulletin boards; consultancy, information and advisory services relating to the aforesaid services none of the aforementioned services being in the field of health |
| Goods and Services | Provision of online non-downloadable application service provider featuring software for assisting managed services providers to provide customer service, for summarizing, translating, triaging, and resolving customer support tickets, for tracking customer sentiment, for answering questions in real time using answer repositories, for generating emails to customers, and for integration with third-party software platforms to provide the foregoing features, all of the foregoing in the field of professional services automation and professional services administration; provision of online non- downloadable software, including online software for use in business automation, client relationship management, invoice automation and sales automation; technical support and advisory services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; design and development of computer software and application programming interfaces (API); providing information in the field of computer software and computer software design and development; remote computer back up services; computer services relating to the provision of access to computer databases, the internet and other facilities; computer services relating to the provision of access to a portal site (hosting websites) and providing links to other sites including a secure website for access by others and for the retrieval and downloading of information and data; computer back up services including providing access to remote servers; computer services relating to the provision of access to computer databases, computer software, computer infrastructure, the Internet and other facilities; none of the aforementioned services in the field of health |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, March 23, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, March 23, 2024 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, March 23, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | ConnectWise, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | US |
| Event Date | Event Description |
| Thursday, March 21, 2024 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Saturday, March 23, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, March 27, 2024 | APPLICATION FILING RECEIPT MAILED |
| Monday, April 15, 2024 | LETTER OF PROTEST EVIDENCE FORWARDED |
| Monday, June 17, 2024 | ASSIGNED TO EXAMINER |
| Wednesday, July 10, 2024 | NON-FINAL ACTION WRITTEN |
| Thursday, July 11, 2024 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |
| Friday, August 2, 2024 | NON-FINAL ACTION MAILED - REFUSAL SENT TO IB |
| Friday, August 2, 2024 | REFUSAL PROCESSED BY MPU |
| Wednesday, July 10, 2024 | LETTER OF PROTEST EVIDENCE REVIEWED - ACTION TAKEN |
| Sunday, August 25, 2024 | REFUSAL PROCESSED BY IB |
| Tuesday, January 28, 2025 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, January 28, 2025 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Saturday, August 17, 2024 | LIMITATION OF GOODS RECEIVED FROM IB |
| Tuesday, January 28, 2025 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, January 29, 2025 | LIMITATION FROM THE IB - REQUEST EXAM REVIEW |
| Friday, February 21, 2025 | ATTORNEY REVIEW COMPLETED |
| Friday, March 14, 2025 | LETTER OF SUSPENSION E-MAILED |
| Wednesday, August 20, 2025 | NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB |
| Wednesday, August 20, 2025 | NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB |
| Friday, March 14, 2025 | SUSPENSION LETTER WRITTEN |
| Friday, March 14, 2025 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |