| Serial Number | 76619083 |
| Word Mark | SERVICEDESK |
| Filing Date | Wednesday, November 3, 2004 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Tuesday, August 22, 2006 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | COMPUTER SOFTWARE FOR PRIORITIZING CUSTOMER COMMUNICATIONS IN MULTIPLE MEDIA TYPES; COMPUTER SOFTWARE FOR FACILITATING INTERACTIVE COMMUNICATION, NAMELY, CHAT, ELECTRONIC MAIL, VOICE, INSTANT MESSAGES, TEXT TRANSFER, DATA TRANSFER, MULTIMEDIA TRANSFER, LIVE COLLABORATION, VIDEO CONFERENCING, VIDEO TRANSMISSION, MOTION PICTURE TRANSMISSION, MUSIC TRANSMISSION AND AUDIO OVER A GLOBAL COMPUTER INFORMATION NETWORK AND OTHER NETWORKS; COMPUTER SOFTWARE FOR ORGANIZING, DIRECTING, AND CONTROLLING COMMUNICATION, INFORMATION, DATA, CONTENT, TASKS, AND INTERACTION BETWEEN REMOTE SITES AND BETWEEN REMOTE SITES AND A CENTRAL LOCATION IN THE FIELD OF CUSTOMER SERVICE MANAGEMENT; COMPUTER HARDWARE AND SOFTWARE FOR INTERACTIVE COMPUTERIZED VOICE PROCESSING AND RESPONSE SYSTEMS FOR FACILITATING INTERACTIVE COMMUNICATION BY FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES; EMERGENCY COMMUNICATIONS SYSTEMS COMPRISED OF COMPUTER OPERATING SOFTWARE, AUDIO RESPONSE PROCESSORS, DISK CONTROLLER BOARDS, HARD DISK DRIVES, CENTRAL PROCESSING UNITS, ETHERNET LAN BOARDS, LINE CARDS, MONOCHROME/PARALLEL BOARDS, CACHE CONTROLLERS, FAX CARDS, TAPE DRIVES, AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH; COMPUTER PROGRAMS FOR ASSISTING IN THE INSTALLATION, CONFIGURATION AND MODIFICATION OF VOICE MESSAGING AND VOICE RESPONSE TELEPHONE SYSTEMS; COMPUTER SOFTWARE FOR USE IN CUSTOMER SERVICE CENTERS TO RECEIVE CUSTOMER CONTACTS THROUGH TELEPHONE CALLS, WORLD WIDEWEB CONTACTS, E-MAIL CONTACTS, FAX TRANSMISSIONS, AND VIDEO TRANSMISSIONS, MAINTAIN THE CONTACTS IN A COMMON QUEUE, AND DISTRIBUTE THE QUEUED CONTACTS TO APPROPRIATE REPRESENTATIVES OF FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES |
| Goods and Services | PROVIDING MARKETING PLANS AND BUSINESS MANAGEMENT SERVICES, NAMELY, SALES SUPPORT SERVICES TO THIRD PARTIES IN THE INTERACTIVE COMMUNICATIONS SYSTEMS FIELD |
| Goods and Services | CONSULTATION SERVICES IN THE FIELD OF VOICE PROCESSING SYSTEMS |
| Pseudo Mark | SERVICE DESK |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 15, 2004 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 15, 2004 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, November 15, 2004 |
| Primary Code | 038 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Microlog Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Germantown, MD 20876 |
| Event Date | Event Description |
| Tuesday, August 22, 2006 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Tuesday, August 22, 2006 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Tuesday, January 24, 2006 | NON-FINAL ACTION MAILED |
| Monday, January 23, 2006 | NON-FINAL ACTION WRITTEN |
| Tuesday, January 3, 2006 | AMENDMENT FROM APPLICANT ENTERED |
| Friday, December 9, 2005 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, December 9, 2005 | PAPER RECEIVED |
| Friday, June 10, 2005 | NON-FINAL ACTION MAILED |
| Thursday, June 9, 2005 | NON-FINAL ACTION WRITTEN |
| Wednesday, June 8, 2005 | ASSIGNED TO EXAMINER |
| Monday, November 15, 2004 | NEW APPLICATION ENTERED IN TRAM |