| Serial Number | 77312901 |
| Word Mark | SERVICE REQUEST MANAGER |
| Filing Date | Thursday, October 25, 2007 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, December 11, 2015 |
| Registration Number | 3617740 |
| Registration Date | Tuesday, May 5, 2009 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Computer software, namely, computer software for use in maintenance and troubleshooting of computer hardware, computer software and computer network and systems problems; computer utility software; and manuals sold as a unit therewith |
| Goods and Services | Technical support services, namely, troubleshooting and help desk services for computer hardware, computer software and computer network and systems problems via a web browser interface, e-mail, telephone and fax; computer network services, namely, trained professional support for troubleshooting and management of computer hardware, computer software and computer network and systems problems; providing a web site featuring interactive technical support services |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, December 11, 2015 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, August 21, 2007 |
| First Use In Commerce Date | Tuesday, August 21, 2007 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, December 11, 2015 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, August 21, 2007 |
| First Use In Commerce Date | Tuesday, August 21, 2007 |
| Party Name | International Business Machines Corporation |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Armonk, NY 10504 |
| Party Name | International Business Machines Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Armonk, NY 10504 |
| Event Date | Event Description |
| Friday, December 11, 2015 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, May 5, 2009 | REGISTERED-SUPPLEMENTAL REGISTER |
| Wednesday, April 1, 2009 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, April 1, 2009 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Wednesday, March 18, 2009 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, March 18, 2009 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, March 17, 2009 | ASSIGNED TO LIE |
| Monday, March 16, 2009 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, September 16, 2008 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, September 16, 2008 | NON-FINAL ACTION E-MAILED |
| Tuesday, September 16, 2008 | USE AMENDMENT ACCEPTED |
| Tuesday, September 16, 2008 | NON-FINAL ACTION WRITTEN |
| Wednesday, September 3, 2008 | ASSIGNED TO EXAMINER |
| Tuesday, August 26, 2008 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, August 25, 2008 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, August 25, 2008 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, August 26, 2008 | AMENDMENT TO USE PROCESSING COMPLETE |
| Tuesday, August 26, 2008 | USE AMENDMENT FILED |
| Monday, August 25, 2008 | TEAS AMENDMENT OF USE RECEIVED |
| Monday, February 25, 2008 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, February 25, 2008 | NON-FINAL ACTION E-MAILED |
| Monday, February 25, 2008 | NON-FINAL ACTION WRITTEN |
| Wednesday, February 6, 2008 | ASSIGNED TO EXAMINER |
| Tuesday, October 30, 2007 | NEW APPLICATION ENTERED IN TRAM |