| Serial Number | 77155605 |
| Word Mark | SERTAINTY |
| Filing Date | Thursday, April 12, 2007 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Saturday, December 15, 2012 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | software for call contact centers, customer relationship management and enterprise applications, namely, software used in monitoring and analyzing interactions with customers across multiple call contact center communication channels; software for call contact centers customer relationship management and enterprise applications, namely, speech analytics and speech recognition software for monitoring, analyzing and/or reporting communication between agent and customer; computer hardware and software for managing and controlling call contact center operations; computer hardware and software for customer relationship management at call contact centers operations, namely, managing, monitoring and tracking communications and transactions, assessing the skills of employees and management of the allocation of those employees within the business, statistics reporting, providing marketing research, contact management, liability management and risk management |
| Pseudo Mark | CERTAINTY |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, April 17, 2007 |
| Primary Code | 009 |
| First Use Anywhere Date | Saturday, January 31, 2004 |
| First Use In Commerce Date | Saturday, January 31, 2004 |
| Party Name | SER Solutions, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Dulles, WA 20166 |
| Event Date | Event Description |
| Monday, December 17, 2012 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Saturday, December 15, 2012 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Tuesday, November 6, 2012 | ASSIGNED TO EXAMINER |
| Monday, May 7, 2012 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Monday, May 7, 2012 | FINAL REFUSAL E-MAILED |
| Monday, May 7, 2012 | FINAL REFUSAL WRITTEN |
| Monday, April 9, 2012 | LIE CHECKED SUSP - TO ATTY FOR ACTION |
| Friday, October 7, 2011 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Wednesday, April 6, 2011 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Wednesday, October 6, 2010 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Tuesday, April 6, 2010 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Monday, October 5, 2009 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Friday, April 3, 2009 | REPORT COMPLETED SUSPENSION CHECK CASE STILL SUSPENDED |
| Friday, October 3, 2008 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Friday, October 3, 2008 | LETTER OF SUSPENSION E-MAILED |
| Friday, October 3, 2008 | SUSPENSION LETTER WRITTEN |
| Tuesday, August 26, 2008 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, August 26, 2008 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, August 26, 2008 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, July 22, 2008 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, February 26, 2008 | NON-FINAL ACTION MAILED |
| Monday, February 25, 2008 | NON-FINAL ACTION WRITTEN |
| Thursday, February 14, 2008 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, February 14, 2008 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, February 14, 2008 | ASSIGNED TO LIE |
| Tuesday, February 5, 2008 | ASSIGNED TO EXAMINER |
| Thursday, January 10, 2008 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, July 26, 2007 | NON-FINAL ACTION MAILED |
| Thursday, July 26, 2007 | NON-FINAL ACTION WRITTEN |
| Thursday, July 26, 2007 | ASSIGNED TO EXAMINER |
| Wednesday, April 18, 2007 | NOTICE OF PSEUDO MARK MAILED |
| Tuesday, April 17, 2007 | NEW APPLICATION ENTERED IN TRAM |