| Serial Number | 87096944 |
| Word Mark | SERENOVA |
| Filing Date | Friday, July 8, 2016 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, November 15, 2024 |
| Registration Number | 5459675 |
| Registration Date | Tuesday, May 1, 2018 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 13, 2016 |
| Goods and Services | Educational services, namely, providing online courses for call center personnel for certification in the field of contact center services; developing educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online publication of instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice |
| Goods and Services | Internet telephony services; telecommunication services, namely, routing and queuing telephone calls |
| Goods and Services | Printed instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice |
| Goods and Services | Operation of call centers for others, namely, accepting, processing, answering, recording, tracking, evaluating, profiling, distributing, auditing, administering, responding, and reporting telephone calls, orders, and inquiries; promotion of the goods and services of others by telephone; Operating and managing call centers for others; Business account management services; Business and marketing consultation services; Business services, namely, recruiting, screening, scheduling, and evaluating call center personnel for others; Business management services for others and business support services in the nature of business consulting services for others; Outsourcing services in the field of customer service, marketing, and sales |
| Goods and Services | Providing a website featuring temporary use of non-downloadable software for hosting, managing, accepting, processing, answering, tracking, evaluating, profiling, routing, distributing, queuing, auditing, administering, responding, reporting, and evaluating responses to telephone calls, telephone orders, and telephone inquiries; providing a website featuring temporary use of non-downloadable software for customer and database management in the field of call center services |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 016 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | Friday, July 14, 2017 |
| First Use In Commerce Date | Friday, July 14, 2017 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| Party Name | ENGHOUSE INTERACTIVE, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | PARAMUS, NJ 07652 |
| Party Name | SERENOVA, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AUSTIN, TX 78730 |
| Party Name | SERENOVA, LLC |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AUSTIN, TX 78730 |
| Party Name | LiveOps Cloud Platform LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Austin, TX 78730 |
| Party Name | LiveOps Cloud Platform LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Austin, TX 78730 |
| Event Date | Event Description |
| Tuesday, July 12, 2016 | NEW APPLICATION ENTERED |
| Wednesday, July 13, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, October 19, 2016 | ASSIGNED TO EXAMINER |
| Thursday, October 20, 2016 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 20, 2016 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 20, 2016 | EXAMINERS AMENDMENT -WRITTEN |
| Thursday, October 20, 2016 | EXAMINER'S AMENDMENT ENTERED |
| Friday, October 21, 2016 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, October 21, 2016 | EXAMINER'S AMENDMENT ENTERED |
| Friday, October 21, 2016 | EXAMINERS AMENDMENT E-MAILED |
| Friday, October 21, 2016 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Friday, October 21, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, November 7, 2016 | ASSIGNED TO LIE |
| Thursday, November 10, 2016 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, November 23, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 13, 2016 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 13, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 7, 2017 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, August 2, 2017 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, August 2, 2017 | USE AMENDMENT FILED |
| Wednesday, August 9, 2017 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, August 24, 2017 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Monday, August 28, 2017 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, September 12, 2017 | SU - NON-FINAL ACTION - WRITTEN |
| Tuesday, September 12, 2017 | NON-FINAL ACTION E-MAILED |
| Tuesday, September 12, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, March 8, 2018 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, March 8, 2018 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, March 8, 2018 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, March 27, 2018 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, March 28, 2018 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, May 1, 2018 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, March 11, 2020 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, May 1, 2023 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, November 15, 2024 | CANCELLED SEC. 8 (6-YR) |
| Wednesday, March 19, 2025 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |