SERENOVA Trademark
Trademark Overview
On Friday, July 8, 2016, a trademark application was filed for SERENOVA with the United States Patent and Trademark Office. The USPTO has given the SERENOVA trademark a serial number of 87096944. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, November 15, 2024. This trademark is owned by LiveOps Cloud Platform LLC. The SERENOVA trademark is filed in the Communication Services, Paper & Printed Material Products, Advertising, Business and Retail Services, Education & Entertainment Services, and Computer & Software Services & Scientific Services categories with the following description:
Educational services, namely, providing online courses for call center personnel for certification in the field of contact center services; developing educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online publication of instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice
Printed instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice
Internet telephony services; telecommunication services, namely, routing and queuing telephone calls
Operation of call centers for others, namely, accepting, processing, answering, recording, tracking, evaluating, profiling, distributing, auditing, administering, responding, and reporting telephone calls, orders, and inquiries; promotion of the goods and services of others by telephone; Operating and managing call centers for others; Business account management services; Business and marketing consultation services; Business services, namely, recruiting, screening, scheduling, and evaluating call center personnel for others; Business management services for others and business support services in the nature of business consulting services for others; Outsourcing services in the field of customer service, marketing, and sales
Providing a website featuring temporary use of non-downloadable software for hosting, managing, accepting, processing, answering, tracking, evaluating, profiling, routing, distributing, queuing, auditing, administering, responding, reporting, and evaluating responses to telephone calls, telephone orders, and telephone inquiries; providing a website featuring temporary use of non-downloadable software for customer and database management in the field of call center services
General Information
| Serial Number | 87096944 |
| Word Mark | SERENOVA |
| Filing Date | Friday, July 8, 2016 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, November 15, 2024 |
| Registration Number | 5459675 |
| Registration Date | Tuesday, May 1, 2018 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 13, 2016 |
Trademark Statements
| Goods and Services | Educational services, namely, providing online courses for call center personnel for certification in the field of contact center services; developing educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online publication of instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice |
| Goods and Services | Printed instructional publications, namely, manuals, guides, booklets, newsletters and bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice |
| Goods and Services | Internet telephony services; telecommunication services, namely, routing and queuing telephone calls |
| Goods and Services | Operation of call centers for others, namely, accepting, processing, answering, recording, tracking, evaluating, profiling, distributing, auditing, administering, responding, and reporting telephone calls, orders, and inquiries; promotion of the goods and services of others by telephone; Operating and managing call centers for others; Business account management services; Business and marketing consultation services; Business services, namely, recruiting, screening, scheduling, and evaluating call center personnel for others; Business management services for others and business support services in the nature of business consulting services for others; Outsourcing services in the field of customer service, marketing, and sales |
| Goods and Services | Providing a website featuring temporary use of non-downloadable software for hosting, managing, accepting, processing, answering, tracking, evaluating, profiling, routing, distributing, queuing, auditing, administering, responding, reporting, and evaluating responses to telephone calls, telephone orders, and telephone inquiries; providing a website featuring temporary use of non-downloadable software for customer and database management in the field of call center services |
Classification Information
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 016 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 041 |
| First Use Anywhere Date | Friday, July 14, 2017 |
| First Use In Commerce Date | Friday, July 14, 2017 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, November 15, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, October 18, 2016 |
| First Use In Commerce Date | Tuesday, October 18, 2016 |
Trademark Owner History
| Party Name | SERENOVA, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AUSTIN, TX 78730 |
| Party Name | SERENOVA, LLC |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AUSTIN, TX 78730 |
| Party Name | LiveOps Cloud Platform LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Austin, TX 78730 |
| Party Name | LiveOps Cloud Platform LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Austin, TX 78730 |
Trademark Events
| Event Date | Event Description |
| Thursday, October 20, 2016 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 20, 2016 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, October 20, 2016 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, July 12, 2016 | NEW APPLICATION ENTERED |
| Wednesday, July 13, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, October 19, 2016 | ASSIGNED TO EXAMINER |
| Friday, October 21, 2016 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, October 21, 2016 | EXAMINERS AMENDMENT E-MAILED |
| Friday, October 21, 2016 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Friday, October 21, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, November 23, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Thursday, October 20, 2016 | EXAMINER'S AMENDMENT ENTERED |
| Friday, October 21, 2016 | EXAMINER'S AMENDMENT ENTERED |
| Monday, November 7, 2016 | ASSIGNED TO LIE |
| Thursday, November 10, 2016 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, December 13, 2016 | PUBLISHED FOR OPPOSITION |
| Monday, August 28, 2017 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, September 12, 2017 | NON-FINAL ACTION E-MAILED |
| Tuesday, December 13, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 7, 2017 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, August 2, 2017 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, August 2, 2017 | USE AMENDMENT FILED |
| Wednesday, August 9, 2017 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, August 24, 2017 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, September 12, 2017 | SU - NON-FINAL ACTION - WRITTEN |
| Tuesday, September 12, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, March 8, 2018 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, March 8, 2018 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, March 8, 2018 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, March 28, 2018 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, May 1, 2018 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, March 11, 2020 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, May 1, 2023 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, November 15, 2024 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, March 27, 2018 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
