| Serial Number | 78599308 |
| Word Mark | SERATEL |
| Filing Date | Thursday, March 31, 2005 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, June 13, 2014 |
| Registration Number | 3330937 |
| Registration Date | Tuesday, November 6, 2007 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, July 25, 2006 |
| Goods and Services | Computer software for use in the field of call center operations and outsourcing business processes, namely, for routing of telephone calls between callers and customer service agents, and for managing, tracking and reporting of telephone calls; computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues by rerouting calls and communicating information between various customer service agents and call centers; computer software for remotely monitoring call centers; computer software for use in managing and monitoring telephone calls; computer software for sharing information between businesses and captive and remote call center agents in real time; computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call centers; computer software for integrating different applications so that they may work together; web site development software; computer software development tools; computer software for use in queuing callers across multiple sites and multiple call center technologies; computer software for customized and personalized call flows and voice treatment |
| Goods and Services | Management and operation of telephone call centers for others; consulting services in the field of telephone call centers; business administration and business process consultation services; business consultation services |
| Goods and Services | Providing temporary use of non-downloadable computer software for use in the field of call center operations and outsourcing business processes, namely, software for database management, for routing telephone calls between callers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of non-downloadable computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of non-downloadable computer software to remotely monitor call centers; providing temporary use of non-downloadable computer software for use in managing and monitoring telephone calls; providing temporary use of non-downloadable computer software for sharing information between businesses and their call centers remotely and in real time; providing temporary use of non-downloadable computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources; providing temporary use of non-downloadable computer software for integrating different applications so that they may work together; hosting of web sites for others; providing temporary use of non-downloadable web site development software and computer software development tools; computer programming services for others; computer consultation services; consulting services in the field of computer software, computer networks, and web sites; creation, provision and maintenance of websites for others |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, June 13, 2014 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, November 30, 2005 |
| First Use In Commerce Date | Wednesday, November 30, 2005 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, June 13, 2014 |
| Primary Code | 035 |
| First Use Anywhere Date | Wednesday, November 30, 2005 |
| First Use In Commerce Date | Wednesday, November 30, 2005 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, June 13, 2014 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, November 30, 2005 |
| First Use In Commerce Date | Wednesday, November 30, 2005 |
| Party Name | Transera Communications, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Cupertino, CA 95014 |
| Party Name | Transera Communications, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Cupertino, CA 95014 |
| Party Name | Transera Communications, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Cupertino, CA 95014 |
| Event Date | Event Description |
| Friday, June 13, 2014 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, November 6, 2007 | REGISTERED-PRINCIPAL REGISTER |
| Friday, September 28, 2007 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Friday, September 28, 2007 | ASSIGNED TO LIE |
| Wednesday, August 29, 2007 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, August 28, 2007 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, August 28, 2007 | EXTENSION 1 GRANTED |
| Monday, August 6, 2007 | EXTENSION 1 FILED |
| Friday, August 3, 2007 | USE AMENDMENT FILED |
| Monday, August 6, 2007 | TEAS EXTENSION RECEIVED |
| Friday, August 3, 2007 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, March 13, 2007 | ASSIGNED TO EXAMINER |
| Tuesday, February 6, 2007 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Friday, December 8, 2006 | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED |
| Wednesday, August 23, 2006 | EXTENSION OF TIME TO OPPOSE RECEIVED |
| Tuesday, July 25, 2006 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 5, 2006 | NOTICE OF PUBLICATION |
| Tuesday, June 6, 2006 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Friday, May 26, 2006 | ASSIGNED TO LIE |
| Friday, May 12, 2006 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Monday, April 24, 2006 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, April 5, 2006 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, April 5, 2006 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, October 28, 2005 | NON-FINAL ACTION MAILED |
| Thursday, October 27, 2005 | NON-FINAL ACTION WRITTEN |
| Thursday, October 27, 2005 | ASSIGNED TO EXAMINER |
| Wednesday, April 6, 2005 | NEW APPLICATION ENTERED IN TRAM |