| Serial Number | 77138928 |
| Word Mark | SER SOLUTIONS |
| Filing Date | Friday, March 23, 2007 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, February 20, 2015 |
| Registration Number | 3465301 |
| Registration Date | Tuesday, July 15, 2008 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 29, 2008 |
| Disclaimer with Predetermined Text | "SOLUTIONS" |
| Goods and Services | computer software and hardware for use in call center automation and management; computer software, hardware and manuals sold together as a unit for automatic processing, management and routing of inbound and outbound telephone calls; computer hardware and software for transmission and routing of voice and data for use with computer systems, computer telephony, call contact center operations; computer hardware and software for managing both inbound and outbound calls in a blended environment in call contact center operations; computer hardware and software for managing and controlling call contact center operations; computer hardware and software for customer relationship management at call contact centers operations, namely, managing, monitoring and tracking communications and transactions, assessing the skills of employees and management of the allocation of those employees within the business, statistics reporting, providing marketing research, placing telephone calls for direct marketing and for sales campaign management, providing lists of purchasers interested in purchasing goods and services and managing those lists, contact management, liability management, risk management, tracking the amount of business transacted during a given period of time |
| Goods and Services | business management and consultation services in the field of call contact center operations and call contact center applications; providing customer services in the field of telephone call centers for others; management of call contact centers for others; providing consulting services to others in the field of call center operations |
| Goods and Services | installation of computer hardware; maintenance of computer hardware; installation of computer and telephony networks, namely, call contact centers; maintenance and repair of computer networks and telephony networks, namely, call contact centers |
| Goods and Services | telecommunications services, namely, consulting services in the field of customized automated dialing and call contact center systems; telecommunications services, namely, providing telephonic call routing services for call center operations allowing automatic distribution of inbound and outbound calls; call center telecommunications services in the nature of providing inbound and outbound teleservices to others, namely, telephone communications services |
| Goods and Services | installation and maintenance of computer software ; design of computer software and computer systems for others; integration of computer systems and networks; computer consultation; development of computer telephone systems integrating computer hardware and software for automatic processing of inbound and outbound telephone calls for others; computer consulting concerning software and hardware for telecommunications and call center operations; development and design for others of computer hardware and software solutions for call center operations; computer engineering; installation of computer software; maintenance of computer software |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 20, 2015 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, January 31, 2001 |
| First Use In Commerce Date | Wednesday, January 31, 2001 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 20, 2015 |
| Primary Code | 035 |
| First Use Anywhere Date | Wednesday, January 31, 2001 |
| First Use In Commerce Date | Wednesday, January 31, 2001 |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 20, 2015 |
| Primary Code | 037 |
| First Use Anywhere Date | Wednesday, January 31, 2001 |
| First Use In Commerce Date | Wednesday, January 31, 2001 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 20, 2015 |
| Primary Code | 038 |
| First Use Anywhere Date | Wednesday, January 31, 2001 |
| First Use In Commerce Date | Wednesday, January 31, 2001 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 20, 2015 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, January 31, 2001 |
| First Use In Commerce Date | Wednesday, January 31, 2001 |
| Party Name | SER Solutions, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Dulles, VA 20166 |
| Party Name | SER Solutions, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Dulles, VA 20166 |
| Party Name | SER Solutions, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Dulles, VA 20166 |
| Event Date | Event Description |
| Friday, February 20, 2015 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, July 22, 2008 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, July 15, 2008 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, April 29, 2008 | PUBLISHED FOR OPPOSITION |
| Wednesday, April 9, 2008 | NOTICE OF PUBLICATION |
| Thursday, March 27, 2008 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Thursday, March 27, 2008 | EXAMINERS AMENDMENT MAILED |
| Thursday, March 27, 2008 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, March 27, 2008 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, March 27, 2008 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, March 12, 2008 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Saturday, February 23, 2008 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Monday, February 11, 2008 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Monday, February 11, 2008 | ASSIGNED TO LIE |
| Wednesday, January 9, 2008 | EXAMINERS AMENDMENT MAILED |
| Wednesday, January 9, 2008 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, January 9, 2008 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, January 9, 2008 | EXAMINERS AMENDMENT -WRITTEN |
| Monday, November 19, 2007 | FINAL REFUSAL MAILED |
| Monday, November 19, 2007 | FINAL REFUSAL WRITTEN |
| Monday, November 5, 2007 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, November 5, 2007 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, November 5, 2007 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, May 22, 2007 | NON-FINAL ACTION MAILED |
| Tuesday, May 22, 2007 | NON-FINAL ACTION WRITTEN |
| Tuesday, May 15, 2007 | ASSIGNED TO EXAMINER |
| Wednesday, March 28, 2007 | NEW APPLICATION ENTERED IN TRAM |