| Serial Number | 77602479 |
| Word Mark | SATISFACTION AS A SERVICE |
| Filing Date | Tuesday, October 28, 2008 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, September 22, 2017 |
| Registration Number | 3920269 |
| Registration Date | Tuesday, February 15, 2011 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, March 17, 2009 |
| Goods and Services | Application service provider (ASP) featuring software for queuing, handling, logging, recording, monitoring, tracking, supervision, management, routing, disposition and distribution, of telephone calls, facsimile transmissions, e-mails, and web based messages to in-office or at-home workers, parties, callers or customers, for use in the fields of customer service, customer support, inside sales, collections, or direct response marketing; application service provider (ASP) featuring an application software development tool for use in customizing telecommunication service applications, namely, services for the queuing, handling, logging, recording, monitoring, tracking, supervision, management, routing, disposition and distribution of telephone calls, facsimile transmissions, e-mails, and web based message transmissions, for use in the fields of customer service, customer support, inside sales, collections, or direct response marketing |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, September 22, 2017 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, January 1, 2009 |
| First Use In Commerce Date | Thursday, January 1, 2009 |
| Party Name | INCONTACT |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | SALT LAKE CITY, UT 84047 US |
| Party Name | INCONTACT |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | SALT LAKE CITY, UT 84047 US |
| Party Name | UCN |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Midvale, UT 84047 US |
| Party Name | UCN |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Midvale, UT 84047 US |
| Event Date | Event Description |
| Friday, October 31, 2008 | NEW APPLICATION ENTERED |
| Wednesday, January 28, 2009 | ASSIGNED TO EXAMINER |
| Wednesday, January 28, 2009 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Sunday, February 8, 2009 | ASSIGNED TO LIE |
| Sunday, February 8, 2009 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, February 25, 2009 | NOTICE OF PUBLICATION |
| Tuesday, March 17, 2009 | PUBLISHED FOR OPPOSITION |
| Tuesday, June 9, 2009 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, December 8, 2009 | SOU TEAS EXTENSION RECEIVED |
| Tuesday, December 8, 2009 | SOU EXTENSION 1 FILED |
| Tuesday, December 8, 2009 | SOU EXTENSION 1 GRANTED |
| Wednesday, June 9, 2010 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, June 9, 2010 | SOU EXTENSION 2 FILED |
| Wednesday, June 9, 2010 | SOU EXTENSION 2 GRANTED |
| Friday, June 11, 2010 | NOTICE OF APPROVAL OF EXTENSION REQUEST MAILED |
| Thursday, December 9, 2010 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, December 22, 2010 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Monday, January 10, 2011 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Thursday, December 9, 2010 | USE AMENDMENT FILED |
| Monday, January 10, 2011 | STATEMENT OF USE PROCESSING COMPLETE |
| Monday, January 10, 2011 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Monday, January 10, 2011 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Tuesday, January 11, 2011 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE MAILED |
| Tuesday, February 15, 2011 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, August 10, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, December 14, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, January 16, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, January 16, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, September 22, 2017 | CANCELLED SEC. 8 (6-YR) |
| Monday, May 4, 2026 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |