| Serial Number | 77602479 |
| Word Mark | SATISFACTION AS A SERVICE |
| Filing Date | Tuesday, October 28, 2008 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, September 22, 2017 |
| Registration Number | 3920269 |
| Registration Date | Tuesday, February 15, 2011 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, March 17, 2009 |
| Goods and Services | Application service provider (ASP) featuring software for queuing, handling, logging, recording, monitoring, tracking, supervision, management, routing, disposition and distribution, of telephone calls, facsimile transmissions, e-mails, and web based messages to in-office or at-home workers, parties, callers or customers, for use in the fields of customer service, customer support, inside sales, collections, or direct response marketing; application service provider (ASP) featuring an application software development tool for use in customizing telecommunication service applications, namely, services for the queuing, handling, logging, recording, monitoring, tracking, supervision, management, routing, disposition and distribution of telephone calls, facsimile transmissions, e-mails, and web based message transmissions, for use in the fields of customer service, customer support, inside sales, collections, or direct response marketing |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, September 22, 2017 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, January 1, 2009 |
| First Use In Commerce Date | Thursday, January 1, 2009 |
| Party Name | INCONTACT |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | SALT LAKE CITY, UT 84047 |
| Party Name | INCONTACT |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | SALT LAKE CITY, UT 84047 |
| Party Name | UCN |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Midvale, UT 84047 |
| Party Name | UCN |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Midvale, UT 84047 |
| Event Date | Event Description |
| Friday, September 22, 2017 | CANCELLED SEC. 8 (6-YR) |
| Monday, January 16, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, January 16, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, December 14, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, August 10, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, February 15, 2011 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, January 11, 2011 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE MAILED |
| Monday, January 10, 2011 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Monday, January 10, 2011 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Monday, January 10, 2011 | STATEMENT OF USE PROCESSING COMPLETE |
| Thursday, December 9, 2010 | USE AMENDMENT FILED |
| Monday, January 10, 2011 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Wednesday, December 22, 2010 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, December 9, 2010 | TEAS STATEMENT OF USE RECEIVED |
| Friday, June 11, 2010 | NOTICE OF APPROVAL OF EXTENSION REQUEST MAILED |
| Wednesday, June 9, 2010 | EXTENSION 2 GRANTED |
| Wednesday, June 9, 2010 | EXTENSION 2 FILED |
| Wednesday, June 9, 2010 | TEAS EXTENSION RECEIVED |
| Tuesday, December 8, 2009 | EXTENSION 1 GRANTED |
| Tuesday, December 8, 2009 | EXTENSION 1 FILED |
| Tuesday, December 8, 2009 | TEAS EXTENSION RECEIVED |
| Tuesday, June 9, 2009 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, March 17, 2009 | PUBLISHED FOR OPPOSITION |
| Wednesday, February 25, 2009 | NOTICE OF PUBLICATION |
| Sunday, February 8, 2009 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Sunday, February 8, 2009 | ASSIGNED TO LIE |
| Wednesday, January 28, 2009 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, January 28, 2009 | ASSIGNED TO EXAMINER |
| Friday, October 31, 2008 | NEW APPLICATION ENTERED IN TRAM |