| Serial Number | 88355274 |
| Word Mark | RESPOND & RESOLVE |
| Filing Date | Monday, March 25, 2019 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Monday, November 10, 2025 |
| Registration Number | 5986175 |
| Registration Date | Tuesday, February 11, 2020 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, October 8, 2019 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Description of Mark | The mark consists of a stylized quote bubble with a stylized left arrow inside of the stylized quote bubble, all set inside a plain map pointer icon, set to the left of the words "RESPOND & RESOLVE". |
| Pseudo Mark | RESPOND AND RESOLVE |
| NOT AVAILABLE | "RESPOND & RESOLVE" |
| Goods and Services | Platform as a service (PAAS) services featuring computer software and computer software platforms for use in connection with reviewing and addressing customer reviews and feedback |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 11, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, April 4, 2016 |
| First Use In Commerce Date | Monday, April 4, 2016 |
| Party Name | TRAVEL MEDIA GROUP, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | NORFOLK, GA 23510 |
| Party Name | TRAVEL MEDIA GROUP, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | NORFOLK, VA 23510 |
| Party Name | TRAVEL MEDIA GROUP, LLC |
| Party Type | 11 - New Owner Before Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | NORFOLK, VA 23510 |
| Party Name | Travel Guide, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Norfolk, VA 23510 |
| Event Date | Event Description |
| Thursday, March 28, 2019 | NEW APPLICATION ENTERED |
| Thursday, April 11, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, April 12, 2019 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Wednesday, May 1, 2019 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, June 4, 2019 | ASSIGNED TO EXAMINER |
| Wednesday, June 5, 2019 | NON-FINAL ACTION WRITTEN |
| Wednesday, June 5, 2019 | NON-FINAL ACTION E-MAILED |
| Wednesday, June 5, 2019 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, August 26, 2019 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, September 2, 2019 | ASSIGNED TO LIE |
| Tuesday, September 3, 2019 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, September 3, 2019 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, September 3, 2019 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, September 18, 2019 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, October 8, 2019 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 8, 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, December 3, 2019 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, December 23, 2019 | TEAS STATEMENT OF USE RECEIVED |
| Saturday, January 4, 2020 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Monday, December 23, 2019 | USE AMENDMENT FILED |
| Saturday, January 4, 2020 | STATEMENT OF USE PROCESSING COMPLETE |
| Monday, January 6, 2020 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, January 7, 2020 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, February 11, 2020 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, February 11, 2025 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Monday, July 21, 2025 | TEAS SECTION 8 & 15 RECEIVED |
| Monday, November 10, 2025 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, November 10, 2025 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, November 10, 2025 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |