| Serial Number | 76237099 |
| Word Mark | RESOLUTION SUITE |
| Filing Date | Wednesday, April 4, 2001 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Saturday, August 14, 2010 |
| Registration Number | 2802905 |
| Registration Date | Tuesday, January 6, 2004 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, July 23, 2002 |
| Disclaimer with Predetermined Text | "SUITE" |
| Goods and Services | COMPUTER SOFTWARE, NAMELY, COMPUTER SOFTWARE FOR USE IN COMPUTER SYSTEMS MANAGEMENT THAT AUTOMATES THE RESOLUTION AND MANAGEMENT OF SUPPORT AND SERVICE REQUESTS IN COMPUTING ENVIRONMENTS, ENABLES COMPUTER SUPPORT AND SERVICE OVER COMPUTER NETWORKS AND AUTOMATES THE EXCHANGE OF INFORMATION OVER COMPUTER NETWORKS, FOR USE IN THE FIELD OF INFORMATION TECHNOLOGY |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Saturday, August 14, 2010 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, May 1, 2001 |
| First Use In Commerce Date | Tuesday, May 1, 2001 |
| Party Name | CONSONA CRM INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | INDIANAPOLIS, IN 46240 |
| Party Name | SUPPORTSOFT, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | REDWOOD CITY, CA 94063 |
| Party Name | SUPPORTSOFT, INC. |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | REDWOOD CITY, CA 94063 |
| Party Name | Support.com, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Redwood City, CA 94063 |
| Party Name | Support.com, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Redwood City, CA 94063 |
| Event Date | Event Description |
| Saturday, August 14, 2010 | CANCELLED SEC. 8 (6-YR) |
| Wednesday, June 2, 2010 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, July 24, 2009 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, July 24, 2009 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, July 15, 2009 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, July 8, 2009 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, January 27, 2009 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, January 27, 2009 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, January 6, 2004 | REGISTERED-PRINCIPAL REGISTER |
| Monday, November 10, 2003 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, November 6, 2003 | ASSIGNED TO EXAMINER |
| Wednesday, November 5, 2003 | CASE FILE IN TICRS |
| Wednesday, October 15, 2003 | STATEMENT OF USE PROCESSING COMPLETE |
| Wednesday, October 15, 2003 | USE AMENDMENT FILED |
| Wednesday, October 15, 2003 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, May 20, 2003 | EXTENSION 1 GRANTED |
| Tuesday, April 15, 2003 | EXTENSION 1 FILED |
| Tuesday, April 15, 2003 | TEAS EXTENSION RECEIVED |
| Tuesday, October 15, 2002 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Thursday, September 26, 2002 | PAPER RECEIVED |
| Tuesday, July 23, 2002 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 3, 2002 | NOTICE OF PUBLICATION |
| Monday, April 1, 2002 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, March 20, 2002 | EXAMINERS AMENDMENT MAILED |
| Thursday, January 24, 2002 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, June 20, 2001 | NON-FINAL ACTION MAILED |
| Thursday, June 14, 2001 | ASSIGNED TO EXAMINER |