Goods and Services | Software as a service (SAAS) services, namely, hosting software for use by others for use creating and maintaining online conversations in the field of market research, communication, and customer engagement; SAAS featuring software for the administration, distribution, collection, reporting, analysis and presentation of respondents' feedback and other information gathered; hosting web-based conversations, featuring polls and other feedback and data collection instruments as a service; PAAS featuring computer software platform that enables customers to conduct market research and communication on a self-serve basis, the ability to customize conversations as surveys, and the ability to customize the panel of survey respondents; providing web sites that allow consumers to participate in marketing research surveys via electronic and mobile device; SAAS featuring software for detecting, monitoring, and filtering unwanted, fraudulent, and duplicative data; providing technical support services in the nature of troubleshooting of computer software problems and website usage problems to users in connection with the creation, modification, updating, collection, maintenance, analysis, reporting and transfer of on-line conversations, and other data collection formats; providing temporary use of non-downloadable software for creating, designing, conducting, and managing conversations, and other feedback and data collection activities; providing temporary use of non-downloadable software for customers to conduct market research and communications on a self-serve basis, the ability to customize conversations, and the ability to customize the panel of respondents |