| Serial Number | 99193711 |
| Word Mark | RELATIONSHIPAI |
| Filing Date | Tuesday, May 20, 2025 |
| Status | 641 - NON-FINAL ACTION - MAILED |
| Status Date | Thursday, April 9, 2026 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Software as a service (SAAS) services featuring software using artificial intelligence (AI) for business relationship management, namely, providing virtual assistant capabilities that respond to communications, monitor relationship activity, and offer real-time alerts of customer inquiries and response recommendations to facilitate engagement with prospects, partners, and customers; Software as a service (SAAS) services featuring software using artificial intelligence (AI) for enabling bi-directional communication support in the nature of predicting customer service issues and providing proactive customer service communications before customer services issues arise by analyzing shared proposals, communications, agreements, and documents using integrated customer relationship management (CRM) systems, digital asset libraries, and portal usage data; Software as a service (SAAS) services featuring software for using language model tools for generating business communications and answering questions using user-authorized company data; Providing temporary use of online non-downloadable software for facilitating artificial intelligence (AI) - enhanced communication between consumers and customer service representatives, providing relationship insights between customer service inquiry responses and customer satisfaction, and for automating customer service response workflow |
| Goods and Services | Downloadable computer software using artificial intelligence (AI) for managing and enhancing business relationships by automating communication with prospects, partners, and customers; Downloadable computer software using artificial intelligence (AI) for responding to inquiries from prospects, partners, and customers, summarizing shared business content, and generating real-time alerts of inquiries and response recommendations; Downloadable computer programs using artificial intelligence (AI) for monitoring customer engagement by reviewing digital proposals, communications, agreements, and documents; Downloadable computer programs using artificial intelligence (AI) for providing bi-directional support to users and their contacts, namely, predicting customer service issues and providing proactive customer service communications before customer services issues arise by analyzing customer relationship management (CRM) data, user interactions, and shared digital assets in the nature of communications, agreements, and documents; Downloadable computer programs using artificial intelligence (AI) for natural language processing and machine learning that suggests and generates written or spoken communications based on business context and user system permissions |
| Pseudo Mark | RELATIONSHIP AI; RELATIONSHIP ARTIFICIAL INTELLIGENCE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 20, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, April 30, 2025 |
| First Use In Commerce Date | Wednesday, April 30, 2025 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, May 20, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, April 30, 2025 |
| First Use In Commerce Date | Wednesday, April 30, 2025 |
| Party Name | CLIENTPOINT, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Carlsbad, CA 92011 US |
| Event Date | Event Description |
| Tuesday, May 20, 2025 | NEW APPLICATION ENTERED |
| Tuesday, May 20, 2025 | APPLICATION FILING RECEIPT MAILED |
| Friday, September 26, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, October 2, 2025 | ASSIGNED TO EXAMINER |
| Tuesday, October 7, 2025 | NON-FINAL ACTION WRITTEN |
| Tuesday, October 7, 2025 | NON-FINAL ACTION E-MAILED |
| Tuesday, October 7, 2025 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, January 7, 2026 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| Wednesday, January 7, 2026 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| Tuesday, April 7, 2026 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, April 7, 2026 | TEAS AMENDMENT OF USE RECEIVED |
| Tuesday, April 7, 2026 | USE AMENDMENT FILED |
| Tuesday, April 7, 2026 | AMENDMENT TO USE PROCESSING COMPLETE |
| Tuesday, April 7, 2026 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, April 9, 2026 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, April 9, 2026 | USE AMENDMENT ACCEPTED |
| Thursday, April 9, 2026 | NON-FINAL ACTION WRITTEN |
| Thursday, April 9, 2026 | NON-FINAL ACTION E-MAILED |
| Thursday, April 9, 2026 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |