| Serial Number | 75825715 |
| Word Mark | REAL-TIME CUSTOMER CARE |
| Filing Date | Monday, October 18, 1999 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Saturday, February 28, 2009 |
| Registration Number | 2572262 |
| Registration Date | Tuesday, May 21, 2002 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | BUSINESS MARKETING CONSULTING SERVICES PERTAINING TO CUSTOMER RELATIONSHIP MANAGEMENT FOR OTHERS; BUSINESS MARKETING CONSULTING SERVICES, NAMELY, DATABASE MARKETING; TELEMARKETING SERVICES; TELESERVICING FOR OTHERS, NAMELY, INITIATING, RECEIVING AND RESPONDING TO TELEPHONE AND TELEFACSIMILE COMMUNICATIONS AND INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA DIRECT MAIL AND TELEPHONE; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK BY PROVIDING INFORMATION FOR THEIR CUSTOMERS; CONDUCTING PRIMARY AND SECONDARY BUSINESS RESEARCH; OPERATING AND MANAGING TELEPHONE CALL CENTERS; CUSTOMER SERVICE FULFILLMENT SERVICES FOR OTHERS, NAMELY, RESPONDING TO AND CONFIRMING AND FILLING CUSTOMER ORDERS FOR OTHERS |
| Goods and Services | TRAINING AND EDUCATIONAL INSTRUCTION IN THE FIELDS OF TELEMARKETING AND TELESERVICING |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Saturday, February 28, 2009 |
| Primary Code | 035 |
| First Use Anywhere Date | Monday, November 1, 1999 |
| First Use In Commerce Date | Monday, November 1, 1999 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Saturday, February 28, 2009 |
| Primary Code | 041 |
| First Use Anywhere Date | Monday, November 1, 1999 |
| First Use In Commerce Date | Monday, November 1, 1999 |
| Party Name | ISKY, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | LAUREL, MD 20707 |
| Party Name | ISKY, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | COLUMBIA, MD 21046 |
| Party Name | ISKY, INC. |
| Party Type | 11 - New Owner Before Publication |
| Legal Entity Type | 03 - Corporation |
| Address | COLUMBIA, MD 21046 |
| Party Name | SKY ALLAND RESEARCH |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Columbia, MD 21046 |
| Event Date | Event Description |
| Saturday, February 28, 2009 | CANCELLED SEC. 8 (6-YR) |
| Friday, April 25, 2008 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, August 29, 2007 | CASE FILE IN TICRS |
| Tuesday, August 6, 2002 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, May 21, 2002 | REGISTERED-SUPPLEMENTAL REGISTER |
| Thursday, March 7, 2002 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Thursday, March 7, 2002 | USE AMENDMENT ACCEPTED |
| Thursday, December 27, 2001 | AMENDMENT TO USE PROCESSING COMPLETE |
| Thursday, December 27, 2001 | IU INFORMAL RESPONSE RECEIVED |
| Thursday, December 27, 2001 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, September 27, 2001 | DISAPPROVAL - AMENDMENT TO USE MAILED |
| Monday, July 2, 2001 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, August 16, 2001 | USE AFFIDAVIT FAILED FORMALITIES |
| Monday, July 2, 2001 | USE AMENDMENT FILED |
| Thursday, August 16, 2001 | NON-FINAL ACTION MAILED |
| Monday, October 30, 2000 | ASSIGNED TO EXAMINER |
| Monday, September 18, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, March 16, 2000 | NON-FINAL ACTION MAILED |
| Wednesday, March 15, 2000 | ASSIGNED TO EXAMINER |
| Monday, March 6, 2000 | ASSIGNED TO EXAMINER |