| Goods and Services | Customer and employee survey and feedback services, namely, conducting employee and customer surveys for others for purposes of improving employee performance and morale; business strategy and marketing consultancy focusing on helping clients analyze, respond to, and make process improvements based on social media data; business consulting services in the field of text analytics; business management consulting with relation to strategy, marketing, sales, operations, product design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customers, employees, businesses, and market trends and actions; business monitoring and consulting services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data to provide strategy, and insight, in connection with sales, operations, customer service, product design and innovation; business monitoring and consulting services, particularly specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions |
| Goods and Services | Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); platform as a service (paas) featuring computer software platforms for business purposes, namely, for sending employee and customer surveys, recording results in a structured database, generating structured reports of the results, recommending actions to improve results, storing planned and completed actions in a database, and generating comparative reports to monitor the effectiveness of employee morale and customer satisfaction improvements |
