| Serial Number | 77594101 |
| Word Mark | QUEUEMANAGER |
| Filing Date | Thursday, October 16, 2008 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Monday, February 22, 2010 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 5000 - Drawing with word(s) / letter(s) / number(s) in Stylized form |
| Published for Opposition Date | NOT AVAILABLE |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Description of Mark | The mark consists of the word QueueManager with the letters Q and M in upper case and the other letters in lower case. |
| Goods and Services | Software, namely software for managing and tracking the activity of items within a call center queue and calculating the expected wait time for the items comprised of callers and virtual placeholders representing callers who all enter the queue through various channels of communication, namely telephony voice lines, web request, voice over IP, chat, SMS text message |
| Pseudo Mark | QUEUE MANAGER |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, October 20, 2008 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | VIRTUAL HOLD TECHNOLOGY, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AKRON, OH 44321 |
| Event Date | Event Description |
| Tuesday, February 23, 2010 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Monday, February 22, 2010 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Friday, July 24, 2009 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Friday, July 24, 2009 | FINAL REFUSAL E-MAILED |
| Friday, July 24, 2009 | FINAL REFUSAL WRITTEN |
| Wednesday, July 1, 2009 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, July 1, 2009 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, July 1, 2009 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, January 22, 2009 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, January 22, 2009 | NON-FINAL ACTION E-MAILED |
| Thursday, January 22, 2009 | NON-FINAL ACTION WRITTEN |
| Wednesday, January 14, 2009 | ASSIGNED TO EXAMINER |
| Tuesday, October 21, 2008 | NOTICE OF PSEUDO MARK MAILED |
| Monday, October 20, 2008 | NEW APPLICATION ENTERED IN TRAM |