| Serial Number | 77810502 |
| Word Mark | PUTTING A PRETTY FACE ON CUSTOMER SERVICE |
| Filing Date | Friday, August 21, 2009 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, December 29, 2017 |
| Registration Number | 3966984 |
| Registration Date | Tuesday, May 24, 2011 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, July 27, 2010 |
| Disclaimer with Predetermined Text | "CUSTOMER SERVICE" |
| Goods and Services | COMPUTER SERVICES, NAMELY, PROVIDING A WEB-BASED SYSTEM AND SECURE ONLINE PORTAL FEATURING ONLINE NON-DOWNLOADABLE SOFTWARE THAT ENABLES USERS TO ACCESS REAL TIME AND NON-REAL TIME DATA IN THE FIELDS OF CUSTOMER SERVICE AND TO ENGAGE IN SOCIAL NETWORKING |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, December 29, 2017 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, September 30, 2010 |
| First Use In Commerce Date | Monday, November 1, 2010 |
| Party Name | FIVE9, INC. |
| Party Type | 32 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | SAN RAMON, CA 94583 |
| Party Name | FIVE9 ACQUISISTION LLC |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | SAN RAMON, CA 94853 |
| Party Name | FACE IT CORP. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | LA JOLLA, CA 92037 |
| Party Name | FACE IT CORP. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | LA JOLLA, CA 92037 |
| Party Name | FACE IT CORP. |
| Party Type | 11 - New Owner Before Publication |
| Legal Entity Type | 03 - Corporation |
| Address | LA JOLLA, CA 92037 |
| Party Name | Face It, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | La Jolla, CA 92037 |
| Event Date | Event Description |
| Friday, December 29, 2017 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, May 24, 2016 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Thursday, January 16, 2014 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, January 16, 2014 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, December 25, 2013 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Wednesday, December 18, 2013 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, May 24, 2011 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, April 20, 2011 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE MAILED |
| Tuesday, April 19, 2011 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Tuesday, April 19, 2011 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, March 23, 2011 | STATEMENT OF USE PROCESSING COMPLETE |
| Friday, March 11, 2011 | USE AMENDMENT FILED |
| Wednesday, March 23, 2011 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Friday, March 11, 2011 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, September 21, 2010 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, July 27, 2010 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 7, 2010 | NOTICE OF PUBLICATION |
| Wednesday, June 23, 2010 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, June 22, 2010 | ASSIGNED TO LIE |
| Tuesday, June 8, 2010 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, May 25, 2010 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, May 25, 2010 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, May 25, 2010 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, May 6, 2010 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, December 8, 2009 | NON-FINAL ACTION MAILED |
| Monday, December 7, 2009 | NON-FINAL ACTION WRITTEN |
| Wednesday, November 25, 2009 | ASSIGNED TO EXAMINER |
| Tuesday, August 25, 2009 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Tuesday, August 25, 2009 | NEW APPLICATION ENTERED IN TRAM |