| Serial Number | 87267333 |
| Word Mark | PURECONNECT |
| Filing Date | Tuesday, December 13, 2016 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, May 14, 2019 |
| Registration Number | 5751744 |
| Registration Date | Tuesday, May 14, 2019 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, May 23, 2017 |
| Goods and Services | Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit |
| Pseudo Mark | PURE CONNECT |
| Goods and Services | Technical support services, namely, trouble shooting of computer hardware problems; professional services, namely, customization and configuration of computer hardware |
| Goods and Services | Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services; installation and maintenance of computer software; technical support services, namely, trouble shooting of computer software problems and monitoring technological functions of computer network systems |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 19, 2016 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, May 15, 2017 |
| First Use In Commerce Date | Wednesday, November 1, 2017 |
| International Class | 037 - Building construction; repair; installation services. |
| US Class Codes | 100, 103, 106 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, March 20, 2017 |
| Primary Code | 037 |
| First Use Anywhere Date | Monday, May 15, 2017 |
| First Use In Commerce Date | Wednesday, November 1, 2017 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, December 19, 2016 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, May 15, 2017 |
| First Use In Commerce Date | Wednesday, November 1, 2017 |
| Party Name | GENESYS CLOUD SERVICES, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | MENLO PARK 94025 US |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES,INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES,INC. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES,INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Event Date | Event Description |
| Tuesday, December 20, 2016 | NOTICE OF PSEUDO MARK E-MAILED |
| Friday, December 16, 2016 | NEW APPLICATION ENTERED |
| Monday, December 19, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, March 15, 2017 | ASSIGNED TO EXAMINER |
| Tuesday, March 21, 2017 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, March 21, 2017 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 21, 2017 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 21, 2017 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, March 21, 2017 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 3, 2017 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, May 23, 2017 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 23, 2017 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, July 18, 2017 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Thursday, January 18, 2018 | SOU TEAS EXTENSION RECEIVED |
| Thursday, January 18, 2018 | SOU EXTENSION 1 FILED |
| Thursday, January 18, 2018 | SOU EXTENSION 1 GRANTED |
| Saturday, January 20, 2018 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, July 9, 2018 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, July 9, 2018 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Tuesday, July 17, 2018 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, July 17, 2018 | USE AMENDMENT FILED |
| Monday, August 13, 2018 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Monday, August 13, 2018 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, September 4, 2018 | SU - NON-FINAL ACTION - WRITTEN |
| Tuesday, September 4, 2018 | NON-FINAL ACTION E-MAILED |
| Tuesday, September 4, 2018 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, September 5, 2018 | UNDELIVERABLE MAIL - COURTESY COPY MAILED |
| Monday, February 4, 2019 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, February 4, 2019 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, February 18, 2019 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, February 22, 2019 | ASSIGNED TO LIE |
| Monday, February 25, 2019 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, February 25, 2019 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, February 25, 2019 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, February 25, 2019 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, March 12, 2019 | ASSIGNED TO EXAMINER |
| Thursday, April 11, 2019 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, May 14, 2019 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, November 6, 2019 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, April 10, 2019 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, August 7, 2019 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, November 18, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, November 18, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, November 18, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, November 18, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, December 21, 2022 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Wednesday, November 18, 2020 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Wednesday, November 18, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Tuesday, May 14, 2024 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |