| Serial Number | 88342607 |
| Word Mark | PREDICTIVE CUSTOMER ENGAGEMENT |
| Filing Date | Friday, March 15, 2019 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, January 7, 2020 |
| Registration Number | 5953403 |
| Registration Date | Tuesday, January 7, 2020 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, October 22, 2019 |
| Goods and Services | developing training systems and learning methodologies for others in the fields of customer interaction/engagement and knowledge management for application in customer service and support services, internal information technology services, help desk services, product engineering and development, product management and quality management; conducting workshops in the fields of customer interaction/engagement and knowledge management for application in customer service and support services, internal information technology services, help desk services, product engineering and development, product management and quality management, and distributing course material in connection therewith |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 4, 2019 |
| Primary Code | 041 |
| First Use Anywhere Date | Friday, February 28, 2014 |
| First Use In Commerce Date | Friday, February 28, 2014 |
| Party Name | The Consortium for Service Innovation |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | San Carlos, CA 94070 |
| Party Name | The Consortium for Service Innovation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | San Carlos, CA 94070 |
| Party Name | The Consortium for Service Innovation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | San Carlos, CA 94070 |
| Event Date | Event Description |
| Thursday, May 30, 2019 | NON-FINAL ACTION WRITTEN |
| Tuesday, March 19, 2019 | NEW APPLICATION ENTERED |
| Thursday, April 4, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, May 24, 2019 | ASSIGNED TO EXAMINER |
| Thursday, May 30, 2019 | NON-FINAL ACTION E-MAILED |
| Thursday, May 30, 2019 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, August 29, 2019 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, August 29, 2019 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, August 30, 2019 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, October 2, 2019 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, October 22, 2019 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 22, 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, January 7, 2020 | REGISTERED-PRINCIPAL REGISTER |
| Friday, November 17, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, September 17, 2019 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Friday, November 17, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, January 7, 2025 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, November 17, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |