| Serial Number | 98294970 |
| Word Mark | PLAYBOOK BUILDER |
| Filing Date | Friday, December 1, 2023 |
| Status | 681 - PUBLICATION/ISSUE REVIEW COMPLETE |
| Status Date | Monday, October 21, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, December 3, 2024 |
| Goods and Services | Consulting services in the field of software as a service (SAAS); Software as a service (SAAS) services featuring software for call monitoring and analytics for call centers; Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, and reporting interactions and communications between entities and their customers; Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, and reporting interactions and communications across multiple channels of communication; Software as a service (SAAS) services featuring software for workforce forecasting and scheduling, employee assistance, quality assurance, operational analytics, speech and text analytics, call monitoring, and operational and performance management for agents, managers and customers in the fields of customer service and engagement; Software as a service (SAAS) services featuring software for workforce forecasting and scheduling, employee assistance, quality assurance, operational analytics, speech and text analytics, call monitoring, and operational and performance management for agents, managers and customers in the fields of call center operations; Software as a service (SAAS) services featuring software using artificial intelligence for automating performance management, predicting and modeling performance, and assisting agents, supervisors and executives determine insight, analytics, and actions for call centers |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, December 1, 2023 |
| Primary Code | 042 |
| First Use Anywhere Date | Sunday, March 1, 2020 |
| First Use In Commerce Date | Sunday, March 1, 2020 |
| Party Name | SuccessKPI Incorporated |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Centreville, VA 20120 |
| Event Date | Event Description |
| Friday, December 1, 2023 | NEW APPLICATION ENTERED |
| Monday, February 26, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, June 29, 2024 | NON-FINAL ACTION E-MAILED |
| Saturday, June 29, 2024 | NON-FINAL ACTION WRITTEN |
| Saturday, June 29, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, October 15, 2024 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, October 15, 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, October 15, 2024 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, October 15, 2024 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, October 15, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Saturday, June 29, 2024 | ASSIGNED TO EXAMINER |