| Serial Number | 97377675 |
| Word Mark | PEOPLESUPPORT |
| Filing Date | Friday, April 22, 2022 |
| Status | 731 - SECOND EXTENSION - GRANTED |
| Status Date | Tuesday, May 21, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, March 28, 2023 |
| Goods and Services | Downloadable computer software for use in customer relationship management (CRM); Downloadable computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries ofcustomers of others, and for use in enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments; downloadable computer software for use in workforce management applications, namely, for use in forecasting, scheduling and adherence functions to determine customer contact volume across multiple mediums in order to address the needs of customers of others; downloadable computer software for data capture and reporting to identify, trace and act upon customer interaction trends that may be downloaded from a global computer network; downloadable computer software to track move, add, or change requests made by others and provide issue resolution coordination that may be downloaded from a global computer network; downloadable computer software for automated root cause and trend analysis which compiles contact data, customer data and business process data for trend analysis within and across customer support systems of others; downloadable computer software for use in operating group call systems and tools needed to address interactions with customers of others and directs call flow by appropriate scripts that may be downloaded from a global computer network |
| Pseudo Mark | PEOPLE SUPPORT |
| Goods and Services | Telemarketing; Business assistance, management and information services; Business consultation; Business management advice; Business management consultation and services, namely, managing and administering non-core functions, namely, mailing and shipping, records management, information services, administration, payroll and accounting, and telemarketing services; Commercial information agency services; Commercial information and directory agency; Creating and updating advertising material; Customer service management for others; Customer services, namely, responding to customers inquiries for others in the field of customer care and customer relationship management industry via telephone or other electronic means; Dissemination of advertisements and of advertising material; Dissemination of advertising material; Market research; Market research studies; Services consisting of the registration, collection, transcription, compilation and systemization of written communications and data |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, February 23, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, February 23, 2023 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Enterprocess, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Los Angeles, CA 90067 |
| Party Name | Enterprocess, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Los Angeles, CA 90067 |
| Event Date | Event Description |
| Tuesday, April 26, 2022 | NEW APPLICATION ENTERED |
| Thursday, April 28, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, February 9, 2023 | ASSIGNED TO EXAMINER |
| Monday, February 20, 2023 | NON-FINAL ACTION WRITTEN |
| Monday, February 20, 2023 | NON-FINAL ACTION E-MAILED |
| Monday, February 20, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, February 22, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, February 22, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, February 22, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, February 23, 2023 | EXAMINERS AMENDMENT -WRITTEN |
| Thursday, February 23, 2023 | EXAMINERS AMENDMENT E-MAILED |
| Thursday, February 23, 2023 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Thursday, February 23, 2023 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, February 23, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, March 8, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, March 28, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, March 28, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, May 23, 2023 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Monday, November 20, 2023 | SOU TEAS EXTENSION RECEIVED |
| Monday, November 20, 2023 | SOU EXTENSION 1 FILED |
| Monday, November 20, 2023 | SOU EXTENSION 1 GRANTED |
| Wednesday, November 22, 2023 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Monday, May 20, 2024 | SOU TEAS EXTENSION RECEIVED |
| Monday, May 20, 2024 | SOU EXTENSION 2 GRANTED |
| Monday, May 20, 2024 | SOU EXTENSION 2 FILED |
| Wednesday, May 22, 2024 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |