| Goods and Services | Management of health plans' provision of member benefits to their members, namely, non-medical personal care, post-medical event discharge support, daily living assistance, medical appointment scheduling, transportation, and companionship services, by providing such services to health plan members for, on behalf of, and as directed by, health plans; Providing member management and member benefits management services to health plans; Providing member benefits services to health plan members for, on behalf of, and as directed by, health plans; Providing member benefits management services for health plans, namely, by providing non-medical personal care, post-medical event discharge support, daily living assistance, medical appointment scheduling, transportation, and companionship services, to health plan members on behalf of, and as directed by, health plans; Providing member onboarding services to health plans; Providing member medical appointment scheduling services to health plans; Providing health plans with a network of personnel for providing the health plans' member benefits services to their members; Providing a member services and member benefits management solution to health plans in the form of a unified network of personnel able to provide the health plans' offered member services directly to the health plans' members, on behalf of, and as directed by, the health plans; Providing a member services and member benefits management solution to health plans in the form of a unified network of personnel able to provide the health plans' offered member services directly to the health plans' members, namely, non-medical personal care, post-medical event discharge support, daily living assistance, medical appointment scheduling, transportation, and companionship services on behalf of, and as directed by, the health plans; Providing benefit and member enrollment management for health plans; Providing benefit and member enrollment management for health plans, namely, assisting health plan members with enrollment onboarding, benefit activation, and insurance resource navigation to improve member retention and plan utilization; Providing member management services to health plans, namely, by assisting health plan members with the health plan onboarding process, assisting health plan members with understanding the benefits available to them through the health plan, assisting health plan members with the activation and utilization of available resources offered to the member through the health plan, and assisting health plans and health plan members with the scheduling of, and arranging of transportation to and from, appointments for medical and health services; Providing member and benefits management support services to health plans, namely by assisting the health plans' members with the utilization of telehealth and digital health resources, for the purpose of increasing the rates of member telehealth utilization for health plans; Business data analysis for health plans, namely, the collection and reporting of health plan member health and social data to support risk adjustment and clinical documentation accuracy |
