| Serial Number | 88433830 |
| Word Mark | P PATIENT EXPERIENCE SCORE |
| Filing Date | Thursday, May 16, 2019 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, February 23, 2021 |
| Registration Number | 6278534 |
| Registration Date | Tuesday, February 23, 2021 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, March 10, 2020 |
| Description of Mark | The mark consists of the wording "PATIENT EXPERIENCE SCORE" to the right of a design of an incomplete hexagon with a smaller, shaded hexagon in its center. The cutout between the outer and inner hexagons forms a letter "P". |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Providing business information in the medical field, namely, providing electronic reports provided via an SAAS platform and a mobile application, said reports for evaluating and measuring patient feedback across the care journey, allowing healthcare providers to understand a patient's experience with individuals and facilities that provide care; providing business information, namely, providing data to help healthcare professionals and organizations understand, manage, measure and improve the customer and patient experience and gain feedback from public and private sources; business consultation services, namely, consultation to help healthcare professionals and organizations understand, manage, measure and improve the customer and patient experience and gain feedback from public and private sources; providing business information in the form of reports to help healthcare professionals and organizations understand, manage, measure and improve the customer and patient experience and gain feedback from public and private sources; business data analysis services to help healthcare professionals and organizations understand, manage, measure and improve the customer and patient experience and gain feedback from public and private sources |
| NOT AVAILABLE | "PATIENT EXPERIENCE SCORE" |
| Goods and Services | Software as a service featuring software for providing reports for evaluating and measuring patient feedback across the care journey, allowing healthcare providers to understand a patient's experience with individuals and facilities that provide care; software as a service (SaaS) featuring software for gathering, analyzing and processing patient information data for the purpose of helping healthcare professionals and organizations understand, manage, measure and improve the customer and patient experience and gain feedback from public and private sources |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, February 4, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | Sunday, March 31, 2019 |
| First Use In Commerce Date | Sunday, March 31, 2019 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, June 3, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | Sunday, March 31, 2019 |
| First Use In Commerce Date | Sunday, March 31, 2019 |
| Party Name | BF Rio Holdings, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | McLean, VA 22102 |
| Party Name | BF Rio Holdings, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | McLean, VA 22102 |
| Party Name | BF Rio Holdings, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | McLean, VA 22102 |
| Event Date | Event Description |
| Friday, August 2, 2019 | ASSIGNED TO EXAMINER |
| Saturday, August 3, 2019 | NON-FINAL ACTION WRITTEN |
| Wednesday, January 15, 2020 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, June 3, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, June 4, 2019 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Saturday, August 3, 2019 | NON-FINAL ACTION E-MAILED |
| Saturday, August 3, 2019 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, February 3, 2020 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, February 3, 2020 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, February 4, 2020 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, February 5, 2020 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, February 5, 2020 | EXAMINERS AMENDMENT -WRITTEN |
| Wednesday, February 5, 2020 | EXAMINERS AMENDMENT E-MAILED |
| Wednesday, February 5, 2020 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Wednesday, February 5, 2020 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, February 19, 2020 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, March 10, 2020 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, March 10, 2020 | PUBLISHED FOR OPPOSITION |
| Tuesday, May 5, 2020 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, November 4, 2020 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, November 4, 2020 | USE AMENDMENT FILED |
| Wednesday, November 18, 2020 | STATEMENT OF USE PROCESSING COMPLETE |
| Monday, November 16, 2020 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Thursday, January 21, 2021 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Friday, January 22, 2021 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Monday, January 25, 2021 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, January 25, 2021 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, January 25, 2021 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, January 25, 2021 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Monday, January 25, 2021 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, February 3, 2021 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, May 8, 2024 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, February 23, 2021 | REGISTERED-PRINCIPAL REGISTER |