| Serial Number | 97614867 |
| Word Mark | OVATIONCXM |
| Filing Date | Friday, September 30, 2022 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, July 16, 2024 |
| Registration Number | 7445723 |
| Registration Date | Tuesday, July 16, 2024 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 30, 2024 |
| Goods and Services | Downloadable software to enable organizations to guide and fix customer experiences in the moment during the sales, onboarding, and support phases of a customer relationship and that interacts with online non-downloadable software that aggregates internal and third-party data sources into a database, automates business processes and workflows related to the customer journey, facilitates two-way multi-channel electronic communication, delivers relevant knowledge to employees, partners, and customers through a variety of graphical user interfaces, and measures the customer experience |
| Goods and Services | Computer services in the nature of providing on-line computerized services to assist organizations with solving customer experience problems in real-time; online non-downloadable software to enable organizations to guide and fix customer experiences in the moment during the sales, onboarding, and support phases of a customer relationship and that interacts with online non-downloadable software that aggregates internal and third-party data sources into a database, automates business processes and workflows related to the customer journey, facilitates two-way multi-channel electronic communication, delivers relevant knowledge to employees, partners, and customers through a variety of graphical user interfaces, and measures the customer experience |
| Goods and Services | Providing on-line computerized services in the form of software as a service (SAAS) and/or platform as a service (PAAS) to assist organizations with solving customer experience problems in real-time, to enable organizations to guide and fix customer experiences in the moment during the sales, onboarding, and support phases of a customer relationship including aggregating internal and third-party data sources into a database, automating business processes and workflows related to the customer journey, facilitating two-way multi-channel electronic communication, delivering relevant knowledge to employees, partners, and customers through a variety of graphical user interfaces, and measuring the customer experience |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 18, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | Tuesday, September 13, 2022 |
| First Use In Commerce Date | Tuesday, September 13, 2022 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 18, 2022 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, September 13, 2022 |
| First Use In Commerce Date | Tuesday, September 13, 2022 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 18, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, September 13, 2022 |
| First Use In Commerce Date | Tuesday, September 13, 2022 |
| Party Name | Boomtown Network, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | TIBURON, CA 94920 |
| Party Name | Boomtown Network, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | TIBURON, CA 94920 |
| Party Name | Boomtown Network, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | TIBURON, CA 94920 |
| Event Date | Event Description |
| Tuesday, October 4, 2022 | NEW APPLICATION ENTERED |
| Tuesday, October 18, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Saturday, July 15, 2023 | ASSIGNED TO EXAMINER |
| Tuesday, July 25, 2023 | NON-FINAL ACTION WRITTEN |
| Tuesday, July 25, 2023 | NON-FINAL ACTION E-MAILED |
| Tuesday, July 25, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, October 4, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, October 23, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, October 23, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, October 23, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, November 14, 2023 | FINAL REFUSAL WRITTEN |
| Tuesday, November 14, 2023 | FINAL REFUSAL E-MAILED |
| Tuesday, November 14, 2023 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Tuesday, December 19, 2023 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Tuesday, December 19, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, December 20, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, December 26, 2023 | NON-FINAL ACTION WRITTEN |
| Tuesday, December 26, 2023 | NON-FINAL ACTION E-MAILED |
| Tuesday, December 26, 2023 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, March 22, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, March 22, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, March 22, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Saturday, March 23, 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, April 10, 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, April 30, 2024 | PUBLISHED FOR OPPOSITION |
| Tuesday, April 30, 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, July 16, 2024 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, July 16, 2024 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, July 16, 2024 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |