ONLINECUSTOMERSUPPORT Trademark
Trademark Overview
On Tuesday, July 13, 1999, a trademark application was filed for ONLINECUSTOMERSUPPORT with the United States Patent and Trademark Office. The USPTO has given the ONLINECUSTOMERSUPPORT trademark a serial number of 75749252. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Tuesday, May 22, 2001. This trademark is owned by e-lysium Transaction Systems, Inc.. The ONLINECUSTOMERSUPPORT trademark is filed in the Computer & Software Services & Scientific Services category with the following description:
Computer software design for others for the purpose of the following-- monitoring and managing messages between customer service agents and customers via a web based browser, translating the language of labels in customer service pages, translating application data and free form text to other languages, responding to queries from telephone or from a world wide computer network from an end user of a client's products or services, transferring telephone calls or messages to a customer service agent's location, off-loading telephone calls and messages during peak traffic times, providing customer service tools, and sorting and retrieving reports; and computer programming for others for the purpose of the following-- monitoring and managing messages between customer service agents and customers via a web based browser, translating the language of labels in customer service pages, translating application data and fee form text to other languages, responding to queries from telephone or from...
General Information
| Serial Number | 75749252 |
| Word Mark | ONLINECUSTOMERSUPPORT |
| Filing Date | Tuesday, July 13, 1999 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Tuesday, May 22, 2001 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
Trademark Statements
| Goods and Services | Computer software design for others for the purpose of the following-- monitoring and managing messages between customer service agents and customers via a web based browser, translating the language of labels in customer service pages, translating application data and free form text to other languages, responding to queries from telephone or from a world wide computer network from an end user of a client's products or services, transferring telephone calls or messages to a customer service agent's location, off-loading telephone calls and messages during peak traffic times, providing customer service tools, and sorting and retrieving reports; and computer programming for others for the purpose of the following-- monitoring and managing messages between customer service agents and customers via a web based browser, translating the language of labels in customer service pages, translating application data and fee form text to other languages, responding to queries from telephone or from a world wide computer network from an end user of a client's products or services, transferring telephone calls and messages during peak traffic times, providing customer service tools, and sorting and retrieving reports |
| Pseudo Mark | ONLINE CUSTOMERS SUPPORT |
Classification Information
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, September 23, 1999 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
Trademark Owner History
| Party Name | e-lysium Transaction Systems, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Miami, FL 33131 |
Trademark Events
| Event Date | Event Description |
| Thursday, March 7, 2002 | PAPER RECEIVED |
| Tuesday, May 22, 2001 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Friday, September 29, 2000 | FINAL REFUSAL MAILED |
| Friday, June 9, 2000 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, December 7, 1999 | NON-FINAL ACTION MAILED |
| Monday, November 22, 1999 | ASSIGNED TO EXAMINER |
| Friday, November 12, 1999 | ASSIGNED TO EXAMINER |
| Wednesday, October 27, 1999 | ASSIGNED TO EXAMINER |
