| Serial Number | 87124502 |
| Word Mark | OMNICHANNEL SELF-SERVICE |
| Filing Date | Tuesday, August 2, 2016 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Tuesday, August 21, 2018 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT |
| Goods and Services | PROVIDING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR USE IN CONTACT CENTER MANAGEMENT, NAMELY, CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION, NAMELY, CUSTOMIZING COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, August 5, 2016 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, August 5, 2016 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Daly City, CA 94014 |
| Event Date | Event Description |
| Tuesday, August 21, 2018 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| Tuesday, August 21, 2018 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Tuesday, January 23, 2018 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Tuesday, January 23, 2018 | FINAL REFUSAL E-MAILED |
| Tuesday, January 23, 2018 | FINAL REFUSAL WRITTEN |
| Thursday, December 28, 2017 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, December 28, 2017 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, December 26, 2017 | ASSIGNED TO LIE |
| Friday, December 15, 2017 | ASSIGNED TO LIE |
| Thursday, December 7, 2017 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, June 7, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, June 7, 2017 | NON-FINAL ACTION E-MAILED |
| Wednesday, June 7, 2017 | NON-FINAL ACTION WRITTEN |
| Tuesday, May 16, 2017 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, May 15, 2017 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, May 15, 2017 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, December 7, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, November 14, 2016 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, November 14, 2016 | NON-FINAL ACTION E-MAILED |
| Monday, November 14, 2016 | NON-FINAL ACTION WRITTEN |
| Monday, November 14, 2016 | ASSIGNED TO EXAMINER |
| Friday, August 5, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Friday, August 5, 2016 | NEW APPLICATION ENTERED IN TRAM |