| Serial Number | 79427828 |
| Word Mark | NQX |
| Filing Date | Thursday, May 29, 2025 |
| Status | 640 - NON-FINAL ACTION COUNTED - NOT MAILED |
| Status Date | Monday, October 20, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 5 - Drawing with word(s) / letter(s) / number(s) in Stylized form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Providing non-downloadable software for use as an artificially intelligent virtual assistant, namely, computer chatbot software for simulating conversations and providing customer service; providing non-downloadable software that uses artificial intelligence to understand general and pre-defined user queries and formulate responses; providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; providing temporary use of online non-downloadable computer chatbot software for simulating conversations; providing temporary use of online non-downloadable chatbot computer software for providing customer support and customer services; providing temporary use of online non-downloadable chatbot computer software for providing responses to customer queries; providing temporary use of online non-downloadable computer software for online chatting and messaging; providing temporary use of online non-downloadable computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; providing temporary use of online non-downloadable computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; providing temporary use of online non-downloadable computer software for the management and provision of customer relationship management; providing temporary use of online non-downloadable computer software for digital messaging for accessing live online chat services; providing temporary use of online non-downloadable computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; providing temporary use of online non-downloadable computer chatbot software for providing business management information; software as a service (SaaS) provider featuring operating software for digital messaging live chat services; software as a service (SAAS) provider featuring software for interactive online chat and messaging; software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; software as a service (SAAS) services featuring software for use as an artificially intelligent virtual assistant, namely, computer chatbot software for simulating conversations and providing customer service; software as a service (SAAS) services featuring software that uses artificial intelligence to understand general and pre-defined user queries and formulate responses; software as a service (SAAS) services featuring chatbot software for replying to questions from online customers related to consumer goods; software as a service (SAAS) services featuring computer chatbot software for simulating conversations; software as a service (SAAS) services featuring chatbot computer software for providing customer support and customer services; software as a service (SAAS) services featuring chatbot computer software for providing responses to customer queries; software as a service (SAAS) services featuring computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; software as a service (SAAS) services featuring computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; software as a service (SAAS) services featuring computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; software as a service (SAAS) services featuring computer chatbot software for providing business management information; computer services, namely, remote management for technical support of the cloud computing systems of others; technical consulting in the field of artificial intelligence; technical support for diagnosing computer problems; technical support in the nature of troubleshooting to diagnose computer hardware and software problems; technical support in the nature of troubleshooting to diagnose computer software problems. |
| Goods and Services | Customer experience management (CXM); customer relationship management services and customer care services; customer service management; operation of telephone call centers for others; outsourcing services in the field of business operations; outsourcing services in the field of customer relationship management. |
| Goods and Services | Chatbot computer software and downloadable application software for providing customer support and customer services; chatbot computer software and downloadable application software for providing responses to customer queries; computer application software for online chatting and messaging; computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; computer chatbot software for simulating conversations; computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; computer software applications for the management and provision of customer relationship management; computer software for digital messaging for accessing live online chat services; computer software for use in the field of artificial intelligence to simulate conversations; computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; downloadable computer chatbot software for providing business management information; downloadable computer chatbot software for simulating conversations. |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 17, 2025 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 17, 2025 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, July 17, 2025 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Nordia Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | CA |
| Event Date | Event Description |
| Thursday, July 17, 2025 | SN ASSIGNED FOR SECT 66A APPL FROM IB |
| Friday, July 18, 2025 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, July 18, 2025 | APPLICATION FILING RECEIPT MAILED |
| Thursday, October 16, 2025 | ASSIGNED TO EXAMINER |
| Monday, October 20, 2025 | NON-FINAL ACTION WRITTEN |
| Tuesday, October 21, 2025 | NON-FINAL ACTION (IB REFUSAL) PREPARED FOR REVIEW |