| Serial Number | 86237989 |
| Word Mark | NPS |
| Filing Date | Monday, March 31, 2014 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Monday, November 15, 2021 |
| Registration Number | 4766998 |
| Registration Date | Tuesday, July 7, 2015 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 21, 2015 |
| Goods and Services | Business training consulting services and employee training services; providing online publications in the nature of reports, articles, and newsletters and publication of printed matter in the field of business training consulting services and employee training services; providing online publications in the nature of reports, articles, and newsletters and publication of printed matter in the field of business consulting and information services; providing online publications in the nature of reports, articles, and newsletters and publication of printed matter in the field of business consulting services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters and publication of printed matter in the field of business consulting services, namely, customer and employee satisfaction and loyalty services; educational services, namely, providing web-based and classroom training of business leaders and employees for certification in the fields of profitable growth, improving performance, products, services, pricing, sales and marketing, customer experience and customer service, and customer and employee satisfaction and loyalty; providing online publications and publication of printed matters for the aforementioned educational services |
| Certificate of Correction for Registration | In the statement, line 1, through line 3, should be deleted, and BAIN & COMPANY INC. (Massachusetts Corporation) 131 DARTMOUTH STREET BOSTON MASSACHUSETTS 02116; SATMETRIX SYSTEMS, INC. (California Corporation) 950 TOWER LANE SUITE 500 FOSTER CITY CALIFORNIA 94404; REICHHELD, FRED (United States Individual) 40 HAMPSHIRE ROAD WELLESLEY MASSACHUSETTS 02481 should be inserted. |
| Pseudo Mark | NET PROMOTER SYSTEM |
| Goods and Services | Business consulting and information services; business consulting services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; business consulting services, namely, customer and employee satisfaction and loyalty services |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, April 14, 2014 |
| Primary Code | 035 |
| First Use Anywhere Date | Friday, February 28, 2003 |
| First Use In Commerce Date | Friday, February 28, 2003 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, April 14, 2014 |
| Primary Code | 041 |
| First Use Anywhere Date | Friday, February 28, 2003 |
| First Use In Commerce Date | Friday, February 28, 2003 |
| Party Name | NICE SYSTEMS INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | HOBOKEN, NJ 07030 |
| Party Name | Bain & Company Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Boston, MA 02116 |
| Party Name | SATMETRIX SYSTEMS, INC. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | FOSTER CITY, CA 94404 |
| Party Name | NOT AVAILABLE |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 01 - Individual |
| Address | WELLESLEY, MA 02481 |
| Party Name | Bain & Company Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Boston, MA 02116 |
| Party Name | Bain & Company Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Boston, MA 02116 |
| Event Date | Event Description |
| Thursday, July 24, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, April 3, 2014 | NEW APPLICATION ENTERED |
| Monday, April 14, 2014 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, April 15, 2014 | NOTICE OF PSEUDO MARK E-MAILED |
| Wednesday, June 25, 2014 | ASSIGNED TO EXAMINER |
| Wednesday, June 25, 2014 | NON-FINAL ACTION WRITTEN |
| Wednesday, June 25, 2014 | NON-FINAL ACTION E-MAILED |
| Wednesday, June 25, 2014 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, July 23, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, July 23, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, October 17, 2014 | TEAS POST PUBLICATION AMENDMENT RECEIVED |
| Friday, July 25, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 30, 2014 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, August 4, 2014 | ASSIGNED TO LIE |
| Wednesday, August 6, 2014 | ASSIGNED TO LIE |
| Wednesday, August 6, 2014 | ASSIGNED TO LIE |
| Friday, August 8, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, August 27, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, September 16, 2014 | PUBLISHED FOR OPPOSITION |
| Tuesday, September 16, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, December 16, 2014 | REG. CANCELLED - RESTORED TO PENDENCY |
| Tuesday, March 3, 2015 | EXAMINERS AMENDMENT E-MAILED |
| Monday, October 27, 2014 | ASSIGNED TO PETITION STAFF |
| Wednesday, October 29, 2014 | APPLICANT SUPPLIED CHANGES/CORRECTIONS AFTER PUB APPROVAL NOT ENT |
| Monday, November 3, 2014 | TEAS PETITION TO DIRECTOR RECEIVED |
| Tuesday, December 2, 2014 | REGISTERED-PRINCIPAL REGISTER |
| Monday, December 8, 2014 | REQUEST TO CANCEL INADVERTENTLY ISSUED REGISTRATION RECEIVED |
| Monday, December 8, 2014 | ASSIGNED TO PETITION STAFF |
| Wednesday, January 21, 2015 | JURISDICTION RESTORED TO EXAMINING ATTORNEY |
| Tuesday, March 3, 2015 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, March 3, 2015 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 3, 2015 | EXAMINER'S AMENDMENT ENTERED |
| Friday, March 13, 2015 | ON HOLD - ELECTRONIC RECORD REVIEW REQUIRED |
| Wednesday, April 1, 2015 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, April 21, 2015 | PUBLISHED FOR OPPOSITION |
| Tuesday, April 21, 2015 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, July 7, 2015 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, May 25, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, March 3, 2015 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, March 17, 2015 | ELECTRONIC RECORD REVIEW COMPLETE |
| Tuesday, July 7, 2020 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, July 2, 2021 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, March 10, 2021 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Thursday, April 29, 2021 | TEAS SECTION 7 REQUEST RECEIVED |
| Wednesday, October 13, 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Monday, November 15, 2021 | CORRECTION UNDER SECTION 7 - PROCESSED |
| Monday, November 15, 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Monday, November 15, 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Sunday, July 7, 2024 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Wednesday, August 23, 2023 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |