| Goods and Services | Software as a service (SaaS) and platform as a service (PaaS) services featuring software for application performance management, infrastructure monitoring, digital experience management, security monitoring, full-stack observability, financial operations, and developer productivity; Software as a service (SaaS) services featuring software for collecting, processing, streaming, storing, indexing, searching, monitoring, visualizing, testing, diagnosing, reporting, and alerting on data generated by monitoring software, including telemetry data in the nature of metrics, events, logs and traces, and for integrating with software applications, containers, systems, databases, servers, cloud computing services, websites, mobile applications, networks, network devices, and software development tools,; Software as a service (SaaS) services featuring software for monitoring artificial intelligence applications and models, and for autonomous and semi-autonomous troubleshooting, diagnostics, remediation, optimization, monitoring, visualizing, testing, diagnosing, reporting, and quality management of technology stacks; Software as a service (SaaS) services featuring software, using artificial intelligence, machine learning, world models, and large language models, for monitoring artificial intelligence applications and models, and for autonomous and semi-autonomous troubleshooting, diagnostics, remediation, optimization, visualizing, testing, diagnosing, reporting and quality management of technology stacks; Software as a service (SaaS) services featuring application programming interface (API) software for extracting, retrieving, querying, analyzing graphical data, correlating with business performance indicators, and integrating data generated by monitoring software, and for integrating with software applications, containers, systems, databases, servers, cloud computing services, websites, mobile applications, networks, network devices. and software development tools; Technology consulting and information technology consulting services in the fields of observability, application performance management, cloud computing, cloud cost management, developer productivity, and software as a service (SaaS), including the design, selection, implementation, configuration, and integration of cloud computing services, websites, mobile applications, networks, network devices, and software development tools; Custom design and development of computer software for others, namely, monitoring software, software integrations, and software for collecting, processing, streaming, storing, indexing, searching, monitoring, visualizing, testing, diagnosing, reporting, and alerting on telemetry data generated by software applications, containers, systems, databases, servers, cloud computing services, websites, mobile applications, networks, network devices, and software development tools; Technical support services, namely, diagnosing and troubleshooting computer software, computer hardware, systems, databases, servers, cloud computing services, websites, mobile applications, networks, network devices, and software development tools.; Technical support services, namely, providing technical advice and help with the installation, configuration, and enablement of software as a service (SaaS) for software analytics; technical consulting services for others to facilitate the integration and use of software analytics products. |
| Goods and Services | Downloadable computer software for application performance monitoring and management, artificial intelligence component monitoring, security monitoring, network monitoring, digital experience monitoring, server and infrastructure performance management, observability, and enhancing developer productivity; Downloadable computer software for detecting, discovering, collecting, ingesting, processing, analyzing, testing, diagnosing, visualizing, and reporting data, including telemetry data in the nature of metrics, events, logs, and traces, related to software applications, containers, systems, databases, servers, cloud computing services, websites, mobile applications, networks, network devices, and software development tools.; Downloadable computer software for providing operational analytics, performance analytics, security analytics, and business analytics, including by using artificial intelligence and machine learning; Downloadable computer software featuring dashboards, graphical representations, predictive analytics, and customizable user interfaces. |
| Goods and Services | Monitoring of computer systems for security and operational integrity purposes, namely, detecting, analyzing, testing, diagnosing, visualizing, and reporting on vulnerabilities, configuration issues, unauthorized access, performance anomalies, cost inefficiencies, and reliability risks in software applications, databases, containers, systems, servers, cloud computing services, websites, mobile applications, networks, network devices, software development tools, and artificial intelligence components. |
