Trademark Overview
On Thursday, June 22, 2017, a trademark application was filed for MULTIMODAL with the United States Patent and Trademark Office. The USPTO has given the MULTIMODAL trademark a serial number of 87501939. The federal status of this trademark filing is ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE as of Thursday, May 3, 2018. This trademark is owned by UJET, Inc.. The MULTIMODAL trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Communication Services, and Computer & Software Services & Scientific Services categories with the following description:
Computer software for providing customer service and customer support; Computer software for managing call centers and contact centers; Computer software that provides a holistic computer software platform for customer interaction, including, without limitation, customer account verification, sharing of photos, videos or screenshots in real-time, and providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers; computer software for managing and tracking customer service agent performance and workflow; computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Computer software for managing an omnichannel communications customer experience
Communications services in the nature of providing users the ability to share videos or screenshots in real-time; providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers by utilizing a holistic customer interaction platform; Call recording services; call routing services, namely, queuing, routing, transferring, conferencing, recording, logging monitoring and supervising calls to and for customer service and customer support agents; providing voice chat services; call recording services; Unified communications as a service (UCaaS), namely, providing communications services in the nature of instant messaging, presence information, voice transmission, data transmission, audio and video calling, conferencing, and video chat; Wireless communications services, namely, wireless synchronization of e-mail, calendar and contact data to software applications on mobile platforms
Software as a service (SaaS); Software as a service (SaaS) featuring software for contact center management; software as a service (SaaS) featuring software for call center management; customization and implementation of computer software for contact center management; Providing online non-downloadable cloud computing software for contact center management; Software as a service (SaaS) for contact center management; Providing online non-downloadable customer interaction software; Software as a service (SaaS) providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers by utilizing a holistic customer interaction platform; Software as a service (SaaS) featuring software for providing customer service and customer support; Software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; Software as a service (SaaS) featuring software for queuing, routing, transferring...
