| Serial Number | 97268037 |
| Word Mark | MOSAICX |
| Filing Date | Tuesday, February 15, 2022 |
| Status | 686 - PUBLISHED FOR OPPOSITION |
| Status Date | Tuesday, March 11, 2025 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, October 17, 2023 |
| Goods and Services | Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for customer messaging and communication management, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software featuring intelligent voice recognition services and digital messaging services, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software using machine learning for natural language processing and understanding, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; downloadable software for analytics and reporting in the field of facilitating inbound and outbound communications between service purchasers/subscribers and their end users and customer support, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users |
| Goods and Services | Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees, all of the foregoing for facilitating inbound and outbound communications between service purchasers/ subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for conversational interactions, all of the foregoing for facilitating inbound and outbound communications between service purchasers/subscribers and their end users and excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes, all of the foregoing excluding for use in audience targeting and consumer profiling external to relationships between purchasers/subscribers and their end users |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, February 19, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, February 19, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Intrado Corporation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Omaha, NE 68154 |
| Party Name | Intrado Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Omaha, NE 68154 |
| Event Date | Event Description |
| Friday, February 18, 2022 | NEW APPLICATION ENTERED |
| Saturday, February 19, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, November 9, 2022 | ASSIGNED TO EXAMINER |
| Tuesday, November 15, 2022 | NON-FINAL ACTION WRITTEN |
| Tuesday, November 15, 2022 | NON-FINAL ACTION E-MAILED |
| Tuesday, November 15, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, February 15, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, May 15, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, May 15, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, May 15, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, May 24, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Sunday, June 18, 2023 | FINAL REFUSAL WRITTEN |
| Sunday, June 18, 2023 | FINAL REFUSAL E-MAILED |
| Sunday, June 18, 2023 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Wednesday, July 5, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, August 25, 2023 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Friday, August 25, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, August 25, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, September 8, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, September 27, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, October 17, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 17, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 7, 2023 | ASSIGNED TO EXAMINER |
| Tuesday, April 16, 2024 | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED |
| Wednesday, November 27, 2024 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, March 10, 2025 | OPPOSITION DISMISSED NO. 999999 |
| Monday, March 10, 2025 | OPPOSITION TERMINATED NO. 999999 |
| Monday, March 10, 2025 | TTAB RELEASE CASE TO TRADEMARKS |
| Wednesday, November 15, 2023 | EXTENSION OF TIME TO OPPOSE RECEIVED |
| Tuesday, April 16, 2024 | OPPOSITION INSTITUTED NO. 999999 |