| Serial Number | 97268037 |
| Word Mark | MOSAICX |
| Filing Date | Tuesday, February 15, 2022 |
| Status | 774 - OPPOSITION PENDING |
| Status Date | Tuesday, April 16, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, October 17, 2023 |
| Goods and Services | Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation; downloadable software for customer messaging and communication management; downloadable software featuring intelligent voice recognition services and digital messaging services; downloadable software using machine learning for natural language processing and understanding; downloadable software for analytics and reporting in the field of customer communication, customer engagement, and customer support |
| Goods and Services | Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology businesses for customer experience purposes |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, February 19, 2022 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Saturday, February 19, 2022 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Intrado Corporation |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Omaha, NE 68154 |
| Party Name | Intrado Corporation |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Omaha, NE 68154 |
| Event Date | Event Description |
| Friday, February 18, 2022 | NEW APPLICATION ENTERED |
| Saturday, February 19, 2022 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, November 9, 2022 | ASSIGNED TO EXAMINER |
| Tuesday, November 15, 2022 | NON-FINAL ACTION WRITTEN |
| Tuesday, November 15, 2022 | NON-FINAL ACTION E-MAILED |
| Tuesday, November 15, 2022 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, February 15, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, May 15, 2023 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, May 15, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, May 15, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, May 24, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Sunday, June 18, 2023 | FINAL REFUSAL WRITTEN |
| Sunday, June 18, 2023 | FINAL REFUSAL E-MAILED |
| Sunday, June 18, 2023 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Wednesday, July 5, 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Friday, August 25, 2023 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Friday, August 25, 2023 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, August 25, 2023 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, September 8, 2023 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, September 27, 2023 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, October 17, 2023 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 17, 2023 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, November 7, 2023 | ASSIGNED TO EXAMINER |
| Wednesday, November 15, 2023 | EXTENSION OF TIME TO OPPOSE RECEIVED |
| Tuesday, April 16, 2024 | OPPOSITION INSTITUTED NO. 999999 |
| Tuesday, April 16, 2024 | EXTENSION OF TIME TO OPPOSE PROCESS - TERMINATED |