| Serial Number | 78593274 |
| Word Mark | MIDPOINT CALL MANAGEMENT |
| Filing Date | Wednesday, March 23, 2005 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, September 26, 2014 |
| Registration Number | 3386290 |
| Registration Date | Tuesday, February 19, 2008 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, February 13, 2007 |
| Disclaimer with Predetermined Text | "CALL MANAGEMENT" |
| Goods and Services | Computer software for use in the field of call center operations and outsourcing business processes, namely, for routing of telephone calls and other media between customers and customer service agents, and for managing, tracking and reporting of telephone calls; computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues by rerouting calls and communicating information between various customer service agents and call centers; computer software for remotely monitoring call centers; computer software for use in managing and monitoring telephone calls; computer software for sharing information between businesses and captive and remote call center agents in real time; computer software to enable communication between multiple call center managers at different locations, and between call center managers and call center agents; computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call centers; computer software for integrating different applications so that they may work together; ;computer software for use in queuing callers across multiple sites and multiple call center technologies; computer software for customized and personalized call flows and voice treatment |
| Goods and Services | Providing temporary use of non-downloadable computer software for use in the field of call center operations and outsourcing business processes, namely, software for database management, for routing telephone calls and other media between customers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of non-downloadable computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of non-downloadable computer software to enable communication between multiple call center managers at different locations, and between call center managers and call center agents; providing temporary use of non-downloadable computer software to remotely monitor call centers; providing temporary use of non-downloadable computer software for use in managing and monitoring telephone calls; providing temporary use of non-downloadable computer software for sharing information between businesses and their call centers remotely and in real time; providing temporary use of non-downloadable computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources; providing temporary use of non-downloadable computer software for integrating different applications so that they may work together |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, September 26, 2014 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, November 30, 2005 |
| First Use In Commerce Date | Wednesday, November 30, 2005 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, September 26, 2014 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, November 30, 2005 |
| First Use In Commerce Date | Wednesday, November 30, 2005 |
| Party Name | Transera Communications, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Cupertino, CA 95014 |
| Party Name | Transera Communications, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Cupertino, CA 95014 |
| Party Name | Transera Communications, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Cupertino, CA 95014 |
| Event Date | Event Description |
| Friday, September 26, 2014 | CANCELLED SEC. 8 (6-YR) |
| Tuesday, February 19, 2008 | REGISTERED-PRINCIPAL REGISTER |
| Thursday, January 17, 2008 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Friday, January 11, 2008 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Friday, December 21, 2007 | STATEMENT OF USE PROCESSING COMPLETE |
| Friday, December 21, 2007 | EXTENSION 1 GRANTED |
| Thursday, November 8, 2007 | USE AMENDMENT FILED |
| Thursday, November 8, 2007 | EXTENSION 1 FILED |
| Tuesday, December 11, 2007 | RESPONSE TO ITU OFFICE ACTION ENTERED |
| Tuesday, December 11, 2007 | FAX RECEIVED |
| Monday, December 3, 2007 | ITU OFFICE ACTION ISSUED FOR STATEMENT OF USE |
| Thursday, November 8, 2007 | TEAS EXTENSION RECEIVED |
| Thursday, November 8, 2007 | TEAS STATEMENT OF USE RECEIVED |
| Tuesday, May 8, 2007 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, February 13, 2007 | PUBLISHED FOR OPPOSITION |
| Wednesday, January 24, 2007 | NOTICE OF PUBLICATION |
| Thursday, December 21, 2006 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Thursday, December 21, 2006 | ASSIGNED TO LIE |
| Friday, December 8, 2006 | EXAMINERS AMENDMENT MAILED |
| Thursday, December 7, 2006 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, December 7, 2006 | EXAMINER'S AMENDMENT ENTERED |
| Thursday, December 7, 2006 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, June 2, 2006 | LETTER OF SUSPENSION MAILED |
| Thursday, June 1, 2006 | SUSPENSION LETTER WRITTEN |
| Tuesday, May 30, 2006 | ASSIGNED TO EXAMINER |
| Thursday, May 11, 2006 | AMENDMENT FROM APPLICANT ENTERED |
| Monday, April 24, 2006 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, April 24, 2006 | PAPER RECEIVED |
| Friday, October 21, 2005 | NON-FINAL ACTION MAILED |
| Thursday, October 20, 2005 | NON-FINAL ACTION WRITTEN |
| Monday, October 17, 2005 | ASSIGNED TO EXAMINER |
| Tuesday, March 29, 2005 | NEW APPLICATION ENTERED IN TRAM |