| Serial Number | 98227502 |
| Word Mark | MICUSTOMER |
| Filing Date | Tuesday, October 17, 2023 |
| Status | 645 - FINAL REFUSAL - MAILED |
| Status Date | Monday, July 29, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 5 - Drawing with word(s) / letter(s) / number(s) in Stylized form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Recorded software for use in customer relationship management (CRM), namely, for initiating and terminating utility services, making payments, storing payment information, sending electronic communications, and providing a virtual assistant to assist customer with administrative and technical matters; Recorded computer software designed to be deployed on web servers for use in customer relationship management (CRM), namely, for initiating and terminating utility services, making payments, storing payment information, sending electronic communications, and providing a virtual assistant to assist customer with administrative and technical matters; Recorded computer software for use in customer relationship management (CRM), namely, for initiating and terminating utility services, making payments, storing payment information, sending electronic communications, and providing a virtual assistant to assist customer with administrative and technical matters; Recorded computer application software for use by utility companies in customer relationship management (CRM), namely, for initiating and terminating utility services, making payments, storing payment information, sending electronic communications, and providing a virtual assistant to assist customer with administrative and technical matters; Computer software platforms, recorded, for use in customer relationship management (CRM), namely, for initiating and terminating utility services, making payments, storing payment information, sending electronic communications, and providing a virtual assistant to assist customer with administrative and technical matters. |
| Pseudo Mark | MI CUSTOMER |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, October 17, 2023 |
| Primary Code | 009 |
| First Use Anywhere Date | Monday, August 31, 2015 |
| First Use In Commerce Date | Monday, August 31, 2015 |
| Party Name | Avertra Corp. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Herndon, VA 20170 |
| Event Date | Event Description |
| Tuesday, October 17, 2023 | NEW APPLICATION ENTERED |
| Thursday, May 9, 2024 | ASSIGNED TO EXAMINER |
| Thursday, January 4, 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, May 10, 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, May 10, 2024 | NON-FINAL ACTION E-MAILED |
| Friday, May 10, 2024 | NON-FINAL ACTION WRITTEN |
| Thursday, July 18, 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, July 18, 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, July 18, 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Monday, July 29, 2024 | FINAL REFUSAL E-MAILED |
| Monday, July 29, 2024 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Monday, July 29, 2024 | FINAL REFUSAL WRITTEN |