
| Serial Number | 76031827 | 
| Word Mark | MAKING THE MOST OF EVERY CUSTOMER INTERACTION | 
| Filing Date | Thursday, April 20, 2000 | 
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED | 
| Status Date | Thursday, March 20, 2003 | 
| Registration Number | 0000000 | 
| Registration Date | NOT AVAILABLE | 
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) | 
| Published for Opposition Date | Tuesday, July 3, 2001 | 
| Goods and Services | OPERATING COMPUTERIZED CUSTOMER SERVICE CONTACT CENTER FOR PROCESSING CUSTOMER COMMUNICATIONS VIA TELEPHONE, FAX, E-MAIL, WEB CHAT, WEB CALLBACK, WEB CALL THROUGH, AND VIDEO FOR OTHERS | 
| Goods and Services | COMPUTER SITE DESIGN SERVICES FOR OTHERS, NAMELY, DESIGNING A CENTRAL, INTERNET-READY CONTACT CENTER BY SEAMLESSLY INTEGRATING VOICE CHANNELS WITH E-MAIL AND WEB CHANNELS | 
| International Class | 035 - Advertising; business management; business administration; office functions. | 
| US Class Codes | 100, 101, 102 | 
| Class Status Code | 6 - Active | 
| Class Status Date | Tuesday, July 11, 2000 | 
| Primary Code | 035 | 
| First Use Anywhere Date | NOT AVAILABLE | 
| First Use In Commerce Date | NOT AVAILABLE | 
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. | 
| US Class Codes | 100, 101 | 
| Class Status Code | 6 - Active | 
| Class Status Date | Friday, March 2, 2001 | 
| Primary Code | 042 | 
| First Use Anywhere Date | NOT AVAILABLE | 
| First Use In Commerce Date | NOT AVAILABLE | 
| Party Name | TCIM Services, Inc. | 
| Party Type | 20 - Owner at Publication | 
| Legal Entity Type | 03 - Corporation | 
| Address | Wilmington, DE 19805 | 
| Party Name | TCIM Services, Inc. | 
| Party Type | 10 - Original Applicant | 
| Legal Entity Type | 03 - Corporation | 
| Address | Wilmington, DE 19805 | 
| Event Date | Event Description | 
| Wednesday, November 12, 2003 | ABANDONMENT - NO USE STATEMENT FILED | 
| Wednesday, September 11, 2002 | EXTENSION 1 GRANTED | 
| Tuesday, September 3, 2002 | EXTENSION 1 FILED | 
| Friday, August 30, 2002 | TEAS EXTENSION RECEIVED | 
| Tuesday, March 19, 2002 | NOA MAILED - SOU REQUIRED FROM APPLICANT | 
| Tuesday, July 3, 2001 | PUBLISHED FOR OPPOSITION | 
| Wednesday, June 20, 2001 | NOTICE OF PUBLICATION | 
| Wednesday, March 28, 2001 | APPROVED FOR PUB - PRINCIPAL REGISTER | 
| Friday, March 23, 2001 | EXAMINER'S AMENDMENT MAILED | 
| Thursday, January 11, 2001 | CORRESPONDENCE RECEIVED IN LAW OFFICE | 
| Friday, November 3, 2000 | NON-FINAL ACTION MAILED | 
| Thursday, November 2, 2000 | ASSIGNED TO EXAMINER | 
| Thursday, October 19, 2000 | ASSIGNED TO EXAMINER |