| Serial Number | 90160040 |
| Word Mark | LP INTENT MANAGER |
| Filing Date | Friday, September 4, 2020 |
| Status | 606 - ABANDONED - NO STATEMENT OF USE FILED |
| Status Date | Monday, May 6, 2024 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, August 10, 2021 |
| Goods and Services | Training services for call center agents in the fields of digital engagement, conversational commerce, messaging, artificial intelligence, bots, automation, and customer engagement; Providing information on teaching methodology and processes; Providing continuing professional education courses for call center agents in the field of digital engagement, conversational commerce, messaging, artificial intelligence, bots, automation, and customer engagement |
| Goods and Services | Downloadable computer application software for mobile phones used to detect and analyze customer intents in real time using artificial intelligence (AI); Downloadable mobile applications used to detect and anaylze customer intents in real time using artificial intelligence (AI); Downloadable mobile applications for users to interact, connect, message, and converse with humans and with bots in automated chats in the fields of digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields |
| Pseudo Mark | LIVE PERSON INTENT MANAGER |
| Goods and Services | Business strategy consultancy focusing on helping clients create and extend their product and brand strategies; Business research and data analysis services in the field of customer communication and customer engagement; Social media strategy consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions; Providing promotion and marketing services to others by assisting businesses in engaging in social media marketing; Social media marketing for others |
| NOT AVAILABLE | "INTENT MANAGER" |
| Goods and Services | Software as a service (SAAS) services featuring software used to detect and analyze customer intents in real time using artificial intelligence (AI); Software as a service (SaaS) services featuring software for use in teaching methodology and processes, namely, software that allows users to access course materials in the fields of digital engagement, conversational commerce, messaging, artificial intelligence, bots, automation, and customer engagement; Software as a service (SaaS) services featuring software for messaging between company call center agents and educators regarding training topics and materials; Software as a Services (SAAS) services featuring software for providing interactive message services for customers and potential customers with businesses; Software as a service (SAAS) services featuring software for businesses to provide and obtain customer support, for providing customer engagement tools, for selling goods and services in online commerce, for messaging with customers, and for interacting, connecting, digital messaging and conducting chat conversations with customers; Software as a service (SAAS) services featuring software for interacting, connecting, and conversing between users in fields of digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement; Software as a Service (SaaS) services featuring software for online social networking |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, October 9, 2020 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, October 9, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, October 9, 2020 |
| Primary Code | 041 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Friday, October 9, 2020 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | LivePerson, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | New York, NY 10018 |
| Party Name | LivePerson, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | New York, NY 10018 |
| Event Date | Event Description |
| Tuesday, September 8, 2020 | NEW APPLICATION ENTERED |
| Friday, October 9, 2020 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Tuesday, December 15, 2020 | NON-FINAL ACTION WRITTEN |
| Tuesday, December 1, 2020 | ASSIGNED TO EXAMINER |
| Tuesday, December 15, 2020 | NON-FINAL ACTION E-MAILED |
| Tuesday, December 15, 2020 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Monday, February 1, 2021 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, February 2, 2021 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Monday, February 1, 2021 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, July 1, 2021 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, August 10, 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Wednesday, July 21, 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, August 10, 2021 | PUBLISHED FOR OPPOSITION |
| Tuesday, October 5, 2021 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, March 29, 2022 | SOU TEAS EXTENSION RECEIVED |
| Tuesday, March 29, 2022 | SOU EXTENSION 1 FILED |
| Tuesday, March 29, 2022 | SOU EXTENSION 1 GRANTED |
| Wednesday, October 5, 2022 | SOU EXTENSION 2 GRANTED |
| Thursday, March 31, 2022 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Friday, April 8, 2022 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Friday, April 8, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Friday, April 8, 2022 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, October 5, 2022 | SOU TEAS EXTENSION RECEIVED |
| Wednesday, October 5, 2022 | SOU EXTENSION 2 FILED |
| Friday, October 7, 2022 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Tuesday, April 4, 2023 | SOU TEAS EXTENSION RECEIVED |
| Thursday, October 5, 2023 | SOU TEAS EXTENSION RECEIVED |
| Thursday, October 5, 2023 | SOU EXTENSION 4 FILED |
| Thursday, October 5, 2023 | SOU EXTENSION 4 GRANTED |
| Tuesday, April 4, 2023 | SOU EXTENSION 3 FILED |
| Tuesday, April 4, 2023 | SOU EXTENSION 3 GRANTED |
| Thursday, April 6, 2023 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
| Wednesday, April 19, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, April 19, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, April 19, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, May 6, 2024 | ABANDONMENT - NO USE STATEMENT FILED |
| Monday, May 6, 2024 | ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED |
| Saturday, October 7, 2023 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |