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Goods and Services | software as a service (SAAS) featuring video recording and feedback software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring video recording and feedback software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring video recording and feedback software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring video recording and feedback software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; software as a service (SAAS) featuring video recording and feedback software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring video recording and feedback software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; software as a service (SAAS) featuring video recording and feedback software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring video recording and feedback software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring video recording and feedback software for use in video analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring video recording and feedback software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto for application and database integration and management; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto and using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, transcribing, translating, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software featuring video recordings and feedback thereto for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms featuring video recordings and feedback thereto for business purposes; software as a service (SAAS) featuring video recording and feedback software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along customer or employee lifecycle or journey |