| Serial Number | 87012754 |
| Word Mark | LEADING CUSTOMER LOYALTY |
| Filing Date | Monday, April 25, 2016 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Wednesday, June 26, 2024 |
| Registration Number | 5360678 |
| Registration Date | Tuesday, December 19, 2017 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, February 28, 2017 |
| Goods and Services | Educational services, namely, providing live and web-based seminars, workshops, lectures and classes, and training for administrative professionals, managers and directors and distribution of course materials in connection therewith, all in the fields of customer relationship management, business management, business leadership development, education, sales and sales promotion, business organization and strategy, assessment, personal and professional development, career growth and increased productivity and course materials provided in connection therewith |
| Description of Mark | The mark consists of a hexagon containing an interior hexagon consisting of three separated portions. Below the hexagon is the wording "LEADING CUSTOMER LOYALTY". |
| Goods and Services | Printed publications, namely, brochures, books, manuals, reference guides, pamphlets, posters, cards, printed assessments in the field of customer relationship management, business management, business leadership development, education, sales and sales promotion, business organization and strategy, assessment and development, career growth and increased productivity |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Goods and Services | Business consultation in the field of customer relationship management, business management, business leadership development, business organization and strategy [ ; career placement consulting ] |
| NOT AVAILABLE | "CUSTOMER LOYALTY" |
| International Class | 016 - Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbinding material; photographs; stationery; adhesives for stationery or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks. |
| US Class Codes | 002, 005, 022, 023, 029, 037, 038, 050 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, January 25, 2017 |
| Primary Code | 016 |
| First Use Anywhere Date | Thursday, September 24, 2015 |
| First Use In Commerce Date | Thursday, September 24, 2015 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 28, 2016 |
| Primary Code | 035 |
| First Use Anywhere Date | Thursday, September 24, 2015 |
| First Use In Commerce Date | Thursday, September 24, 2015 |
| International Class | 041 - Education; providing of training; entertainment; sporting and cultural activities. |
| US Class Codes | 100, 101, 107 |
| Class Status Code | 6 - Active |
| Class Status Date | Thursday, April 28, 2016 |
| Primary Code | 041 |
| First Use Anywhere Date | Thursday, September 24, 2015 |
| First Use In Commerce Date | Thursday, September 24, 2015 |
| Party Name | Franklin Covey, Co. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Draper, UT 84020 |
| Party Name | Franklin Covey, Co. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Salt Lake City, UT 84119 |
| Party Name | Franklin Covey, Co. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Salt Lake City, UT 84119 |
| Event Date | Event Description |
| Thursday, April 28, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Friday, April 29, 2016 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Tuesday, July 26, 2016 | ASSIGNED TO EXAMINER |
| Tuesday, July 26, 2016 | NON-FINAL ACTION WRITTEN |
| Tuesday, July 26, 2016 | NON-FINAL ACTION E-MAILED |
| Tuesday, July 26, 2016 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, January 25, 2017 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, January 25, 2017 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, January 25, 2017 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, January 26, 2017 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, February 8, 2017 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, February 28, 2017 | PUBLISHED FOR OPPOSITION |
| Tuesday, February 28, 2017 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 25, 2017 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Wednesday, October 25, 2017 | TEAS STATEMENT OF USE RECEIVED |
| Wednesday, October 25, 2017 | USE AMENDMENT FILED |
| Wednesday, November 8, 2017 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, November 14, 2017 | STATEMENT OF USE PROCESSING COMPLETE |
| Wednesday, November 15, 2017 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Thursday, November 16, 2017 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, December 19, 2017 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, May 30, 2018 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, May 30, 2018 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, January 17, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Friday, January 17, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, April 25, 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Monday, April 25, 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, April 25, 2022 | TEAS WITHDRAWAL AS DOMESTIC REPRESENTATIVE RECEIVED |
| Monday, April 25, 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, December 19, 2022 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Thursday, January 12, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, January 12, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, January 12, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, July 20, 2023 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, July 20, 2023 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, July 20, 2023 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, July 20, 2023 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, July 20, 2023 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, June 26, 2024 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Wednesday, June 26, 2024 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Wednesday, June 26, 2024 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Wednesday, July 16, 2025 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, July 16, 2025 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, July 16, 2025 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, July 16, 2025 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, July 16, 2025 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Friday, December 15, 2023 | TEAS SECTION 8 & 15 RECEIVED |