KNOWSERVICE Trademark

Trademark Overview


On Wednesday, October 7, 2015, a trademark application was filed for KNOWSERVICE with the United States Patent and Trademark Office. The USPTO has given the KNOWSERVICE trademark a serial number of 86781391. The federal status of this trademark filing is SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED as of Friday, November 3, 2023. This trademark is owned by KNOWCROSS LIMITED. The KNOWSERVICE trademark is filed in the Computer & Software Products & Electrical & Scientific Products, Advertising, Business and Retail Services, and Computer & Software Services & Scientific Services categories with the following description:

Downloadable mobile applications for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; Downloadable web application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise line...

Hotel management services for others; administrative hotel management; business management of hotels for others; business management, business management assistance, business and business organization consultancy services all relating to hotels, hostels, motels and other temporary accommodation, restaurant, conference facilities and catering; information, advisory and consultancy services relating to all of the aforesaid; organization, operation and supervision of loyalty schemes and incentive schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization, operation and supervision of customer loyalty schemes which provide organization, revi...

Design of web application software and mobile application software; development of web application software and mobile application software; implementation of web application software and mobile application software; design, development and implementation of web application software and mobile application software for the management of hotel guest services; design, development and implementation of web application software and mobile application software for the management of housekeeping operations; design and development of web application software and mobile application software downloadable by customers; design and development of web application software and mobile application software downloadable by hotel guests; design and development of web application software and mobile application software in relation to guest satisfaction; updating and maintenance of web application software and mobile application software; repair of web application software and mobile application software;...
knowservice

General Information


Serial Number86781391
Word MarkKNOWSERVICE
Filing DateWednesday, October 7, 2015
Status702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED
Status DateFriday, November 3, 2023
Registration Number5076516
Registration DateTuesday, November 8, 2016
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, August 23, 2016

Trademark Statements


Goods and ServicesDownloadable mobile applications for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; Downloadable web application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to the management of hotels, hostels, motels, cruise liners, other temporary accommodations; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to facility management; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to hospitality management; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to guest service management; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to the management of housekeeping operations; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to customer satisfaction; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to guest satisfaction; Downloadable web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits designed to manage the provision of services for hotel guests; web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits downloadable by customers to aid customer satisfaction; web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits downloadable by guests to aid guest satisfaction; web application software and mobile application software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits downloadable by guests to improve their hotel experience; Downloadable web application software and mobile application software for use in customer management, customer flow management, queue management, reservation management, requests and complaints management; Downloadable web application software and mobile application software designed to interface with critical infrastructures within hotels and accommodation; Downloadable web application software and mobile application software designed to interface with fire and smoke detection apparatus; Downloadable web application software and mobile application software designed to interface with customer relation management tools within hotels and accommodation; Downloadable web application software and mobile application software for identifying, defining, monitoring and managing the scope and components of tasks allocated to hotel employees; Downloadable web application software and mobile application software for use in monitoring, analyzing and auditing hotel inventories and stock levels; Downloadable web application based software and mobile application software designed to facilitate preventative and corrective maintenance of hotel buildings and similar premises; Downloadable software applications for management services, namely, for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits
Pseudo MarkKNOW SERVICE
Goods and ServicesHotel management services for others; administrative hotel management; business management of hotels for others; business management, business management assistance, business and business organization consultancy services all relating to hotels, hostels, motels and other temporary accommodation, restaurant, conference facilities and catering; information, advisory and consultancy services relating to all of the aforesaid; organization, operation and supervision of loyalty schemes and incentive schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization, operation and supervision of customer loyalty schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; management of customer loyalty, incentive or promotional schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization and management of business incentive and loyalty schemes which provide organization, review and supervision of guest service, housekeeping and maintenance operations to support loyalty, incentive, promotional programs offered by hotels, motels, inns, cruise liners and other temporary accommodations, such programs providing discounts or upgrades to customers through the administration of customer-personalized incentives, for promotional purposes; organization, operation and supervision of customer loyalty schemes, namely, administration of a loyalty program which provides incentives for service providers to effectively manage and resolve customer complaints, for promotional purposes; organization, operation and supervision of an incentive scheme, namely, arranging and conducting incentive reward programs for service providers and their customers, for promotional purposes; business efficiency experts
Goods and ServicesDesign of web application software and mobile application software; development of web application software and mobile application software; implementation of web application software and mobile application software; design, development and implementation of web application software and mobile application software for the management of hotel guest services; design, development and implementation of web application software and mobile application software for the management of housekeeping operations; design and development of web application software and mobile application software downloadable by customers; design and development of web application software and mobile application software downloadable by hotel guests; design and development of web application software and mobile application software in relation to guest satisfaction; updating and maintenance of web application software and mobile application software; repair of web application software and mobile application software; installation and customization of web application software and mobile application software; software as a service services featuring software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits; software as a service services featuring software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in relation to hotel management; software as a service services featuring software for automating the handling of guest requests, complaints, maintenance jobs, guest communication, managing guest preferences in hotels, motels, inns, cruise liners and other temporary accommodations, including staff selection, job allocation, job order dispatch, time tracking, job execution, update and reassignment, and guest satisfaction audits in the field of hospitality; application service provider, namely, hosting computer software applications of others; cloud computing, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing temporary use of on-line, non-downloadable web application software and mobile application software implementation services; providing temporary use of on-line, non-downloadable software applications for management services; providing temporary use of on-line non-downloadable web application software and mobile application software in the field of hotels, hostels, motels and other temporary accommodation and hospitality, namely, software for use by employers and employees in managing and processing information relating to customer care, customer complaints, maintenance and upkeep of premises, employee tasks and attendance, and training; consulting in the nature of development, design and implementation of automated systems, namely, electronic data security systems, in the management of hotels, hostels, motels and other temporary accommodation; consulting in the nature of development, design and implementation of automated systems, namely, electronic data security systems, in relation to hospitality management

Classification Information


International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateTuesday, October 13, 2015
Primary Code009
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateTuesday, October 13, 2015
Primary Code035
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateTuesday, October 13, 2015
Primary Code042
First Use Anywhere DateNOT AVAILABLE
First Use In Commerce DateNOT AVAILABLE

Trademark Owner History


Party NameKNOWCROSS LIMITED
Party Type30 - Original Registrant
Legal Entity Type99 - Other
AddressLondon WC1N2EB
GB

Party NameKNOWCROSS LIMITED
Party Type20 - Owner at Publication
Legal Entity Type99 - Other
AddressLondon WC1N2EB

Party NameKNOWCROSS LIMITED
Party Type10 - Original Applicant
Legal Entity Type99 - Other
AddressLondon WC1N2EB

Trademark Events


Event DateEvent Description
Friday, November 3, 2023NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Friday, November 3, 2023REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Friday, November 3, 2023CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Monday, May 8, 2023TEAS SECTION 8 & 15 RECEIVED
Monday, November 14, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, November 14, 2022ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Monday, November 14, 2022TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Saturday, January 8, 2022WITHDRAWAL OF ATTORNEY GRANTED
Saturday, January 8, 2022TEAS WITHDRAWAL OF ATTORNEY RECEIVED
Thursday, January 6, 2022APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Thursday, January 6, 2022TEAS CHANGE OF CORRESPONDENCE RECEIVED
Thursday, January 6, 2022ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Thursday, January 6, 2022TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Thursday, January 6, 2022TEAS CHANGE OF OWNER ADDRESS RECEIVED
Monday, November 8, 2021COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Tuesday, November 8, 2016REGISTERED-PRINCIPAL REGISTER
Tuesday, August 23, 2016OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, August 23, 2016PUBLISHED FOR OPPOSITION
Wednesday, August 3, 2016NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Friday, July 15, 2016LAW OFFICE PUBLICATION REVIEW COMPLETED
Friday, July 1, 2016APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, June 22, 2016TEAS/EMAIL CORRESPONDENCE ENTERED
Wednesday, June 22, 2016CORRESPONDENCE RECEIVED IN LAW OFFICE
Wednesday, June 15, 2016ASSIGNED TO LIE
Tuesday, June 7, 2016TEAS RESPONSE TO OFFICE ACTION RECEIVED
Sunday, June 5, 2016NOTIFICATION OF NON-FINAL ACTION E-MAILED
Sunday, June 5, 2016NON-FINAL ACTION E-MAILED
Sunday, June 5, 2016NON-FINAL ACTION WRITTEN
Thursday, May 26, 2016TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, May 26, 2016CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, May 26, 2016TEAS RESPONSE TO OFFICE ACTION RECEIVED
Monday, February 1, 2016NOTIFICATION OF NON-FINAL ACTION E-MAILED
Monday, February 1, 2016NON-FINAL ACTION E-MAILED
Monday, February 1, 2016NON-FINAL ACTION WRITTEN
Wednesday, January 27, 2016ASSIGNED TO EXAMINER
Wednesday, October 14, 2015NOTICE OF PSEUDO MARK E-MAILED
Tuesday, October 13, 2015NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Saturday, October 10, 2015NEW APPLICATION ENTERED