KNOWLEDGE PROCESS AUTOMATION Trademark

Trademark Overview


On Thursday, May 26, 2022, a trademark application was filed for KNOWLEDGE PROCESS AUTOMATION with the United States Patent and Trademark Office. The USPTO has given the KNOWLEDGE PROCESS AUTOMATION trademark a serial number of 97430791. The federal status of this trademark filing is REGISTERED as of Tuesday, January 23, 2024. This trademark is owned by eGain Corporation. The KNOWLEDGE PROCESS AUTOMATION trademark is filed in the Advertising, Business and Retail Services and Computer & Software Services & Scientific Services categories with the following description:

Providing business consulting services in the fields of communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

Providing temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support
knowledge process automation

General Information


Serial Number97430791
Word MarkKNOWLEDGE PROCESS AUTOMATION
Filing DateThursday, May 26, 2022
Status700 - REGISTERED
Status DateTuesday, January 23, 2024
Registration Number7290194
Registration DateTuesday, January 23, 2024
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateNOT AVAILABLE

Trademark Statements


Goods and ServicesProviding business consulting services in the fields of communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support
Goods and ServicesProviding temporary use of online non-downloadable computer software for communicating with customers, answering customer questions, guiding sales and services agents, and responding to customer queries for use in the fields of customer service, customer support, customer coaching, sales, customer relationship management, customer engagement, and decision support

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code6 - Active
Class Status DateThursday, June 2, 2022
Primary Code035
First Use Anywhere DateThursday, September 14, 2023
First Use In Commerce DateThursday, September 14, 2023

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateThursday, June 2, 2022
Primary Code042
First Use Anywhere DateThursday, September 14, 2023
First Use In Commerce DateThursday, September 14, 2023

Trademark Owner History


Party NameeGain Corporation
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressSunnyvale, CA 94089

Party NameeGain Corporation
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressSunnyvale, CA 94089

Trademark Events


Event DateEvent Description
Tuesday, January 23, 2024NOTICE OF REGISTRATION CONFIRMATION EMAILED
Tuesday, January 23, 2024REGISTERED-SUPPLEMENTAL REGISTER
Monday, September 18, 2023APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
Saturday, September 16, 2023NOTICE OF ACCEPTANCE OF AMENDMENT TO ALLEGE USE E-MAILED
Friday, September 15, 2023TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, September 14, 2023CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, September 14, 2023TEAS RESPONSE TO OFFICE ACTION RECEIVED
Friday, September 15, 2023USE AMENDMENT ACCEPTED
Friday, September 15, 2023AMENDMENT TO USE PROCESSING COMPLETE
Friday, September 15, 2023USE AMENDMENT FILED
Thursday, September 14, 2023TEAS AMENDMENT OF USE RECEIVED
Wednesday, June 7, 2023APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED
Wednesday, June 7, 2023APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED
Tuesday, March 14, 2023NOTIFICATION OF NON-FINAL ACTION E-MAILED
Tuesday, March 14, 2023NON-FINAL ACTION E-MAILED
Tuesday, March 14, 2023NON-FINAL ACTION WRITTEN
Tuesday, March 14, 2023ASSIGNED TO EXAMINER
Thursday, June 2, 2022NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Monday, May 30, 2022NEW APPLICATION ENTERED