KNOWLEDGE-PAKS Trademark

Trademark Overview

On Friday, December 22, 1995, a trademark application was filed for KNOWLEDGE-PAKS with the United States Patent and Trademark Office. The USPTO has given the KNOWLEDGE-PAKS trademark a serial number of 75035696. The federal status of this trademark filing is REGISTERED AND RENEWED as of Thursday, January 21, 2016. This trademark is owned by ServiceWare, Inc.. The KNOWLEDGE-PAKS trademark is filed in the Computer & Software Products & Electrical & Scientific Products and Computer & Software Services & Scientific Services categories with the following description:

computer software design for others, namely custom knowledge base development for technical support of custom and commercial software

computer software, namely for use with problem resolution software in technical support of custom and commercial software
knowledge-paks

General Information

Serial Number75035696
Word MarkKNOWLEDGE-PAKS
Filing DateFriday, December 22, 1995
Status800 - REGISTERED AND RENEWED
Status DateThursday, January 21, 2016
Registration Number2020849
Registration DateTuesday, December 3, 1996
Mark Drawing1 - Typeset: Word(s) / letter(s) / number(s)
Published for Opposition DateTuesday, September 10, 1996

Trademark Statements

Pseudo MarkKNOWLEDGE PACKS
Goods and Servicescomputer software design for others, namely custom knowledge base development for technical support of custom and commercial software
Certificate of Correction for RegistrationIn the statement, Column 1, line 1, "INCORPORATED" should be deleted, and, "INC." should be inserted.
Goods and Servicescomputer software, namely for use with problem resolution software in technical support of custom and commercial software

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateTuesday, February 13, 1996
Primary Code009
First Use Anywhere DateFriday, October 1, 1993
First Use In Commerce DateFriday, October 1, 1993
International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateTuesday, February 13, 1996
Primary Code042
First Use Anywhere DateFriday, October 1, 1993
First Use In Commerce DateFriday, October 1, 1993

Trademark Owner History

Party NameUPLAND SOFTWARE, INC.
Party Type43 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressAustin, TX 78746
Party NameRIGHTANSWERS, INC.
Party Type42 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressAustin, TX 78701
Party NameRIGHTANSWERS LLC
Party Type41 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressEdison, NJ 08837
Party NameServiceWare, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressOakmont, PA 15139
Party NameServiceWare, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressOakmont, PA 15139
Party NameServiceWare, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressOakmont, PA 15139

Trademark Events

Event DateEvent Description
Tuesday, June 25, 1996ASSIGNED TO EXAMINER
Wednesday, July 3, 1996APPROVED FOR PUB - PRINCIPAL REGISTER
Friday, August 9, 1996NOTICE OF PUBLICATION
Tuesday, September 10, 1996PUBLISHED FOR OPPOSITION
Tuesday, December 3, 1996REGISTERED-PRINCIPAL REGISTER
Thursday, January 2, 1997SEC 7 REQUEST FILED
Thursday, August 14, 1997CORRECTION UNDER SECTION 7 - PROCESSED
Wednesday, May 8, 2002PAPER RECEIVED
Friday, September 20, 2002TEAS CHANGE OF CORRESPONDENCE RECEIVED
Friday, November 29, 2002PAPER RECEIVED
Friday, November 29, 2002REGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED
Thursday, February 13, 2003REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Thursday, September 29, 2005TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Thursday, September 29, 2005ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, September 13, 2006CASE FILE IN TICRS
Friday, December 1, 2006TEAS SECTION 8 & 9 RECEIVED
Friday, December 1, 2006REGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED
Wednesday, January 31, 2007ASSIGNED TO PARALEGAL
Wednesday, August 1, 2007POST REGISTRATION ACTION MAILED - SEC. 8 & 9
Wednesday, October 31, 2007AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Wednesday, October 31, 2007ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, November 9, 2007TEAS CHANGE OF CORRESPONDENCE RECEIVED
Tuesday, November 13, 2007REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Tuesday, November 13, 2007REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Wednesday, December 19, 2007ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Friday, April 30, 2010TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Friday, April 30, 2010ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, April 20, 2012TEAS CHANGE OF OWNER ADDRESS RECEIVED
Friday, April 20, 2012APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Thursday, December 3, 2015COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Tuesday, December 22, 2015TEAS SECTION 8 & 9 RECEIVED
Thursday, December 31, 2015POST REGISTRATION ACTION MAILED - SEC. 8 & 9
Tuesday, January 5, 2016TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED
Thursday, January 21, 2016REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Thursday, January 21, 2016REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS)
Thursday, January 21, 2016NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Thursday, May 4, 2017TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Thursday, May 4, 2017ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Thursday, May 4, 2017TEAS CHANGE OF OWNER ADDRESS RECEIVED
Thursday, May 4, 2017APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, February 3, 2021AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Wednesday, June 18, 2025TEAS CHANGE OF OWNER ADDRESS RECEIVED
Wednesday, June 18, 2025APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Wednesday, June 18, 2025TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, June 18, 2025ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, June 18, 2025TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, December 3, 2025COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED

Related Keywords

paks knowledge software custom computer support commercial namely technical resolution problem