| Serial Number | 75035696 |
| Word Mark | KNOWLEDGE-PAKS |
| Filing Date | Friday, December 22, 1995 |
| Status | 800 - REGISTERED AND RENEWED |
| Status Date | Thursday, January 21, 2016 |
| Registration Number | 2020849 |
| Registration Date | Tuesday, December 3, 1996 |
| Mark Drawing | 1000 - Typeset: Word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, September 10, 1996 |
| Certificate of Correction for Registration | In the statement, Column 1, line 1, "INCORPORATED" should be deleted, and, "INC." should be inserted. |
| Goods and Services | computer software, namely for use with problem resolution software in technical support of custom and commercial software |
| Goods and Services | computer software design for others, namely custom knowledge base development for technical support of custom and commercial software |
| Pseudo Mark | KNOWLEDGE PACKS |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, February 13, 1996 |
| Primary Code | 009 |
| First Use Anywhere Date | Friday, October 1, 1993 |
| First Use In Commerce Date | Friday, October 1, 1993 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Tuesday, February 13, 1996 |
| Primary Code | 042 |
| First Use Anywhere Date | Friday, October 1, 1993 |
| First Use In Commerce Date | Friday, October 1, 1993 |
| Party Name | UPLAND SOFTWARE, INC. |
| Party Type | 43 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | AUSTIN, TX 78701 |
| Party Name | RIGHTANSWERS, INC. |
| Party Type | 42 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | Austin, TX 78701 |
| Party Name | RIGHTANSWERS LLC |
| Party Type | 41 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Edison, NJ 08837 |
| Party Name | ServiceWare, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Oakmont, PA 15139 |
| Party Name | ServiceWare, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Oakmont, PA 15139 |
| Party Name | ServiceWare, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Oakmont, PA 15139 |
| Event Date | Event Description |
| Wednesday, February 3, 2021 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Thursday, May 4, 2017 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, May 4, 2017 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, May 4, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, May 4, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, January 21, 2016 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |
| Thursday, January 21, 2016 | REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS) |
| Thursday, January 21, 2016 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Tuesday, January 5, 2016 | TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED |
| Thursday, December 31, 2015 | POST REGISTRATION ACTION MAILED - SEC. 8 & 9 |
| Tuesday, December 22, 2015 | TEAS SECTION 8 & 9 RECEIVED |
| Thursday, December 3, 2015 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| Friday, April 20, 2012 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Friday, April 20, 2012 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Friday, April 30, 2010 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Friday, April 30, 2010 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, December 19, 2007 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Tuesday, November 13, 2007 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| Tuesday, November 13, 2007 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| Friday, November 9, 2007 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, October 31, 2007 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, October 31, 2007 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Wednesday, August 1, 2007 | POST REGISTRATION ACTION MAILED - SEC. 8 & 9 |
| Wednesday, January 31, 2007 | ASSIGNED TO PARALEGAL |
| Friday, December 1, 2006 | REGISTERED - COMBINED SECTION 8 (10-YR) & SEC. 9 FILED |
| Friday, December 1, 2006 | TEAS SECTION 8 & 9 RECEIVED |
| Wednesday, September 13, 2006 | CASE FILE IN TICRS |
| Thursday, September 29, 2005 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, September 29, 2005 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, February 13, 2003 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Friday, November 29, 2002 | REGISTERED - SEC. 8 (6-YR) & SEC. 15 FILED |
| Friday, November 29, 2002 | PAPER RECEIVED |
| Friday, September 20, 2002 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, May 8, 2002 | PAPER RECEIVED |
| Thursday, August 14, 1997 | CORRECTION UNDER SECTION 7 ¿ PROCESSED |
| Thursday, January 2, 1997 | SEC 7 REQUEST FILED |
| Tuesday, December 3, 1996 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, September 10, 1996 | PUBLISHED FOR OPPOSITION |
| Friday, August 9, 1996 | NOTICE OF PUBLICATION |
| Wednesday, July 3, 1996 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, June 25, 1996 | ASSIGNED TO EXAMINER |