Downloadable computer chatbot software for simulating conversations

Communication services, namely, facilitating communication between the end user or and customer services or tech support or advertiser via multiple technologies, namely, telephone, e-mail, chat, bulletin boards and VOIP; Providing on-line chat rooms and electronic bulletin boards for transmission of messages among users in the field of general interest; Voice chat services; Voice over internet protocol (VOIP) services; Instant messaging services

Information retrieval services, namely, the identification, labeling and expedited accessing of network addresses via a global computer network