COMPUTER SOFTWARE AND GROUPWARE, INCLUDING DOWNLOADABLE COPIES FROM A GLOBAL INFORMATION NETWORK OR COPIES INSTALLED FROM A CD-ROM OR OTHER MEMORY STORAGE MEDIUM, FOR USE IN INTERACTIVE REAL-TIME SHARED OR LIMITED USER ACCESS, INCLUDING MULTIPLE USER ACCESS, TO A SINGLE OR MULTIPLE GRAPHICAL USER INTERFACE OR INTERFACES OF AN OPERATING SYSTEM OR AN APPLICATION PROGRAM ON A LOCAL AREA NETWORK OR WIRELESS NETWORK OR GLOBAL INFORMATION NETWORK; COMPUTER SOFTWARE AND GROUPWARE USED FOR INTERACTIV...