COMPUTER SOFTWARE FOR CABLE TELEVISION, TELEPHONY, UTILITY AND BLANKING SERVICES PROVIDERS; NAMELY, A PROGRAM THAT IS USED TO INTERFACE CONSUMERS TO SUCH PROVIDERS THROUGHT A WEB-BASED APPLICATION ON THEIR TELEVISION SETS FOR PURPOSES OF PERFORMING ON-LINE TRANSACTIONS, INCLUDING ORDERING PAY-PER-VIEW EVENTS, UPGRADING SERVICES, CHECKING ACCOUNT BALANCES, CONFIRMING APPOINTMENTS, AND REGISTERING COMMENTS AND COMPLAINTS