Software as a service (SAAS) services featuring software for use as a contact center and providing audio conferencing, video conferencing, VoIP for business, cloud PBX telecommunication services for business, business texting, and DID (direct inward dialing) numbers; Software as a service (SAAS) services featuring software for managing business services, namely, [specify the services being managed]; Cloud computing featuring software for use as a contact center and providing audio conferencin...