Providing temporary use of non-downloadable computer software for customizing voice over internet protocol (VOIP) telephone networks

software

Interactive voice response (IVR) software for handling requests for entering a queue by directing incoming telephone calls to a respective queue and/or to provide the caller information based on voice inputs from the caller; SMS (Short Messaging Service) queue management software, namely, software for coordinating and managing incoming voice communication requests into queues via telephony networks

A TELEPHONE TRANSMITTED INFORMATION SERVICE