Software for developing and executing automated calibration procedures

TELECOMMUNICATIONS SERVICES, NAMELY, PROVIDING ELECTRONIC TRANSMISSIONS OF VOICE, AUDIO, DATA, VIDEO, TEXT, AND INFORMATION SIMULTANEOUSLY OVER A TELEPHONE AND A COMPUTER NETWORK TO TELECOMMUNICATIONS CUSTOMERS

computer telephony system, comprised of computer hardware and software which is connected to and integrated into a customer's local area network, telephone lines, and internet provider to receive, transmit, and process voice, fax, and data telephone calls over telephone lines and/or internet through a computer; either manually, automatically, or with operator assistance and with the aid of visual display of caller identification and related information to answer, place on hold, hang up, trans...