Computer software and downloadable computer software for decoding, analyzing, and validating vehicle identification numbers and specification data for each vehicle; application service provider services featuring software for decoding, analyzing, and validating vehicle identification numbers and specification data for each vehicle; non-downloadable computer software for decoding, analyzing, and validating vehicle identification numbers and specification data for each vehicle; on-line batch co...

Interactive multi-media computer program for routing customer queries to a central human reactive data base for use by customer representatives and customers