Downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; downloadable computer software for experience management, namely, software for capturing and corre...

Downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; downloadable computer software for experience management, namely, software for capturing and corre...

Electronic networking and verification of security video and audio storage and retrieval equipment and associated Internet access.

Computer hardware and software for use in the fields of telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia for use in the monitoring, acquisition, recording, analysis and storage of voice, fax, video, Internet, data and desk-top screen imagery from multiple telecommunication channels, and instruction manuals, sold as a unit

Computer hardware and software for use in the fields of telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia for use in the monitoring, acquisition, recording, analysis and storage of voice, fax, video, Internet, data and desk-top screen imagery from multiple telecommunication channels, and instruction manuals, sold as a unit

computer hardware and software for telecommunication surveillance, namely, for interception, filtering and analyzing data and voice communications; computer hardware and software for telecommunication surveillance, namely, for interception, filtering and analyzing communications on social networks, mobile applications, chat applications, webmail services, voice over IP and video over IP; graphical user interface software used by communications service providers to assure compliance with telec...

Computer software consulting for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management all in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; consulting services for computer software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and...

computer consulting services in the fields of communications interception, telecommunications, digital security and surveillance, and enterprise business intelligence; Computer services, namely, installation of computer software, integration and customization of computer software and hardware, and support in the nature of troubleshooting computer hardware and software problems all for the optimization of workforce and enterprise operations and performance

Computer hardware and downloadable software employing video for identifying security threats, assisting security personnel to mitigate risks, ensuring operational compliance, and improving fraud and security investigations; downloadable computer software for accessing a user interface of live and recorded surveillance video; downloadable surveillance and fraud investigation software for recording and monitoring video

Computer hardware and downloadable software employing video for identifying security threats, assisting security personnel to mitigate risks, ensuring operational compliance, and improving fraud and security investigations; downloadable computer software for accessing a user interface of live and recorded surveillance video; downloadable surveillance and fraud investigation software for recording and monitoring video

Providing temporary use of on-line non-downloadable cloud-based software for sharing videos and data with both internal and external users, for use in the fields of customer engagement, computer security and physical security video systems; electronic storage of multiple digital video files

Providing temporary use of on-line non-downloadable cloud-based software for sharing videos and data with both internal and external users, for use in the fields of customer engagement, computer security and physical security video systems; electronic storage of multiple digital video files