Development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; Conducting business and market research surveys; Brand concept and brand development services for corporate and individual clients; Marketing and branding services, namely, providing customized communication programs to obtain consumer insights and develop branding strategies

Downloadable software that collects user data from user repositories such as active directory and identity and access management systems, and combines that with other IT data to provide end-users with the ability to monitor and report on user activity, detect suspicious behavior and profile user behavior for use exclusively in connection with network security monitoring and excluding use in connection with remote usability testing

Downloadable computer software, namely, a remote usability testing web application that provides the capability of conducting one on one facilitated sessions using a remote facilitator, remote participant and multiple observers for use in the field of user testing, user research, design feedback, and collaborative projects conducted by web and software developers and usability professionals